Our Story
At Total Health Pharmacy, we're more than just a pharmacy chain - we're a community of dedicated professionals who are passionate about providing exceptional care and service to our valued customers. With over 40 locations across Southern Ontario, we've built a reputation for being leaders in providing superior customer service and personalized care.
Our Mission
Our mission is simple: to provide our customers with the highest level of care and service, tailored to their unique needs and requirements. We believe that every individual deserves access to quality healthcare, and we're committed to making that a reality. Our team of highly skilled professionals, including pharmacists, technicians, and support staff, work together to provide a comprehensive range of services that cater to the diverse needs of our customers.
Our Services
At Total Health Pharmacy, we offer a wide range of services designed to make managing your health easier and more convenient. Our customized packaging options, including Strip Packaging, Dispill Packaging, and cold seal foil packaging, help our customers with multiple prescriptions stay organized and on track. We also provide home visits and free deliveries, ensuring that our customers receive the support they need in the comfort of their own homes.
In addition, we offer specialized services such as diabetic and senior support, financial support, and clinical days. Our team is dedicated to providing effective medication administration and medication guides, ensuring that our customers receive the best possible care.
Our Team
Our team is comprised of highly skilled professionals from various fields within the medical industry. Our pharmacists are committed to continuous education, staying up-to-date on the latest pharmacy care technology to provide the absolute best for our customers. Our support staff is dedicated to providing exceptional customer service, ensuring that every interaction with Total Health Pharmacy is a positive and personalized experience.
What Sets Us Apart
What truly separates us from the rest is our specialized services that are entirely unique to our locations. Our diabetes and psychogeriatric support programs are designed to provide comprehensive care and support to Canadians affected by these diseases. We understand the challenges that come with managing complex health conditions, and our team is dedicated to providing personalized support and guidance every step of the way.
Giving Back
At Total Health Pharmacy, we care about giving back to the communities that we are a part of. Every year, we give back to charities in our communities and around the world. We're especially passionate about supporting charitable organizations that improve the lives of under-privileged children, physically challenged individuals, and seniors.
Pharmacy Review Summary
Overall Rating: 5 stars
Customer Satisfaction:
- Positive Feedback: The customers praised the clinic for its staff's kindness, helpfulness, and commitment to understanding their needs. They appreciated the personal attention provided by the doctors and the pharmacist, as well as the efforts made to address their concerns.
- Negative Feedback: NONE
Key Highlights:
- Efficient Service: The pharmacy was able to provide needed medication promptly, and the staff went out of their way to assist customers, including delivering medication personally.
- Compassionate Staff: The clinic's staff, including doctors and pharmacists, demonstrated a strong commitment to understanding and addressing the customers' needs, showing kindness and compassion throughout their interactions.
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