At Chinese Express, we are a family-owned and operated restaurant that has been serving the community of Thunder Bay for over 20 years. Our mission is to provide authentic, homemade Chinese cuisine that is both delicious and affordable. Our story began with a dream to bring a taste of China to our community, and we have been proud to serve our customers for decades.
Our Story
Chinese Express has a rich history in Thunder Bay, with a legacy of providing exceptional service and cuisine. Our restaurant is built on the principles of quality, freshness, and family values. We take pride in using only the freshest ingredients, sourced locally whenever possible, to create our mouth-watering dishes. Our extensive menu offers a wide range of traditional Chinese favorites, including Cantonese-style stir-fries, noodle dishes, and rice bowls.
Our Services
At Chinese Express, we offer a variety of services to meet the needs of our customers. Whether you're looking for a quick and easy meal, a special occasion celebration, or a family dinner, we have you covered. Our services include:
- Dine-in: Enjoy our warm and welcoming atmosphere, with comfortable seating and modern amenities.
- Takeout: Order ahead and pick up your meal at our convenient location.
- Delivery: Let us deliver your meal to your doorstep or office.
What Sets Us Apart
At Chinese Express, we pride ourselves on our commitment to quality and customer service. Here are just a few things that set us apart:
- Authentic Cantonese cuisine: Our chefs are trained in traditional Cantonese cooking techniques, ensuring that every dish is a true representation of Chinese cuisine.
- Fresh and locally sourced ingredients: We take pride in using only the freshest ingredients, sourced locally whenever possible, to create our dishes.
- Family-owned and operated: Our family-owned business is dedicated to providing exceptional service and cuisine, with a personal touch.
- Awards and recognition: We are proud to have received numerous awards and recognition for our outstanding cuisine and service.
Join Our Family
At Chinese Express, we believe that food should be more than just sustenance - it should be an experience. Join us for a meal that will transport your taste buds to the flavors of China. Whether you're dining with family, celebrating a special occasion, or just need a quick and delicious meal, we invite you to join our family.
Overall Experience
The reviews for Chinese Express are a mix of positive and negative experiences. Some customers have raved about the restaurant's food, service, and value, while others have had disappointing meals and encountered issues with the quality of their orders.
Food Quality
Most reviewers have praised the restaurant's food, with some highlighting specific dishes such as the spring rolls, bonbon ribs, and garlic pork ribs. However, a few customers have complained about the taste of certain dishes, including the beef with broccoli, which was described as bland and lacked beef. One reviewer even found a bug in their food, which was a major turn-off.
Service
The service at Chinese Express has been praised by many reviewers, with some noting that the staff are friendly, helpful, and attentive. However, one reviewer mentioned that the service was slow during a busy Friday night, while another reviewer felt that the staff seemed disappointed and uncooperative when dealing with a complaint.
Value
Many reviewers have appreciated the generous portions and reasonable prices at Chinese Express. However, one reviewer felt that the food was not worth the $65.00 price tag.
Conclusion
While Chinese Express has its fans, it's clear that the restaurant's performance has been inconsistent. Some customers have had excellent experiences, while others have been disappointed with the quality of their meals or the service. Overall, it's recommended that customers approach with caution and read reviews carefully before visiting.
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