Security is everyone's concern but it's our business.
At Gems Security Systems, we've been safeguarding the Greater Toronto Area for over three decades. With a commitment to understanding each client's unique security needs, we craft custom solutions that offer unparalleled protection for your home, business, or large enterprise.
Our Expertise
Backed by a seasoned team of experts with over 30 years of experience, we stay at the forefront of security technology, applying our knowledge to design cutting-edge security solutions. Our meticulous approach to security ensures that every detail is considered, resulting in solutions that are tailor-made for your specific requirements.
Tailored Solutions
We understand that every client's security needs are different. That's why we meticulously assess your unique requirements, budget, and scope to craft a security solution that's a perfect fit. Whether you need protection for your home, business, or large enterprise, our solutions are designed to cater to your specific needs.
Cutting-Edge Technology
Security is only as good as the technology that supports it. That's why we invest in the latest and greatest security products that ensure the most efficient and effective protection for your property and loved ones. Our reliance on innovation and technology allows us to offer you peace of mind and comprehensive protection.
Experience You Can Trust
With decades of experience under our belt, we've honed our skills in access control, intrusion detection, alarm monitoring, video surveillance, and more. Our commitment to reliability and trust has earned us the loyalty of countless clients, and we're proud to be their trusted partners in security.
Get a Free Quote
At Gems Security Systems, we believe everyone deserves access to top-tier security, regardless of their budget. Contact us today to request a free consultation and discover how our expert team can tailor a security solution that meets your unique needs and delivers exceptional value.
Quality of Service and Staff
Gemstar Security Company has received overwhelmingly positive reviews from customers, with several praising their professionalism, helpfulness, and excellent service. Many reviewers have mentioned specific instances where security guards have gone above and beyond to assist them, such as helping with moving heavy furniture or providing guidance during uncertain situations.
Unprofessional Behavior
Unfortunately, some reviewers have had negative experiences with Gemstar's staff, particularly security guards. Two reviewers mentioned instances of aggressive behavior, including a guard who threatened to confiscate their Tim Hortons coffee and detain them for trespassing, despite them being compliant and respectful. Another reviewer shared a similar experience where a guard became aggressive and threatened to arrest them for trespassing.
Concerns about Business Practices
Some reviewers have also expressed concerns about Gemstar's business practices, including issues with training and compensation. One reviewer was offered a lower salary than advertised and was told it was the only available job, while another reviewer was asked to pay for training that was not provided.
Conclusion
Gemstar Security Company has a mixed reputation, with some reviewers praising their staff and service, while others have had negative experiences. It is essential for the company to address these concerns by providing additional training on human decency and ensuring that staff are not engaging in aggressive behavior. The company should also review their business practices to ensure that they are transparent and fair in their dealings with customers and employees.
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