Business Details
Emergency
services
Your Trusted Healthcare Partner in Hamilton
St. Joseph's Healthcare Hamilton: Emergency Room (SJHH) is a premier academic and research healthcare organization dedicated to transforming lives through integrated health services and internationally recognized programs. Our mission combines dynamic research, innovative health sciences education, and the highest standard of clinical care, delivered with compassion, innovation, and commitment. As a member of the St. Josephs Health System and affiliated with McMaster University and Mohawk College, we leverage academic partnerships to advance patient care. Home to the Firestone Institute for Respiratory Health and the Centre for Minimal Access Surgery, we are a leader in respiratory care, kidney and urinary care, mental health, surgical services, cancer surgery, and womens and infants care.Recognized as Baby-Friendly, we prioritize breastfeeding support. Our values of dignity, respect, justice, and responsibility guide our commitment to equity, diversity, and inclusion, ensuring a healthcare system free from racism and discrimination. We actively seek feedback to improve services and welcome exploration of our programs, culture, and leadership through our website.
Services
Emergency Services
Mental Health Care
Women & Infants Care
Respiratory Health
Surgical Services
Highlights and features
- We are a leading academic and research hospital affiliated with McMaster University.
- Specialized programs in respiratory care, mental health, and womens health services.
- 24/7 emergency department serving over 70,000 patients annually.
- Recognized as Baby-Friendly for breastfeeding support excellence.
- Committed to equity, diversity, and inclusion in all patient care.
Associations and certifications
- Baby-Friendly Hospital Initiative (UNICEF/WHO)
Services
Emergency Services
St. Joseph's Healthcare Hamilton: Emergency Room operates the busiest emergency department in Hamilton, providing 24/7 care for over 70,000 patients annually. Our renovated facility features expanded triage areas, enhanced security, and specialized EMS offloading zones. Patients benefit from rapid assessments, improved privacy, and streamlined workflows designed to reduce wait times while maintaining compassionate, high-quality care for medical emergencies and psychiatric crises.
Mental Health Care
Our mental health programs offer comprehensive support for individuals experiencing psychiatric emergencies or long-term conditions. Services include crisis intervention via 24/7 COAST teams, inpatient psychiatric care, outpatient therapy, and specialized addiction treatment. We provide suicide prevention resources, family caregiver support, and structured psychotherapy programs. Our approach emphasizes dignity, community integration, and evidence-based practices to address depression, anxiety, and complex mental health challenges.
Women & Infants Care
As the largest provider of womens and infants health services in the region, we deliver over 3,600 babies annually. Our state-of-the-art birthing center offers personalized care from obstetricians, midwives, and specialized nursing staff. Services include prenatal education, labor and delivery support, postpartum care, and a Baby-Friendly designated special care nursery. Virtual tours and online resources help families prepare for childbirth while ensuring access to advanced neonatal care when needed.
Respiratory Health
Home to the Firestone Institute for Respiratory Health, we provide advanced diagnostics and treatment for respiratory conditions including asthma, COPD, and lung cancer. Our multidisciplinary team conducts groundbreaking research while offering pulmonary rehabilitation, sleep disorder assessments, and minimally invasive surgical options. Patients benefit from access to clinical trials and personalized treatment plans that combine medical expertise with compassionate care for chronic and acute respiratory diseases.
Surgical Services
Our surgical programs feature the Centre for Minimal Access Surgery (CMAS), a leader in laparoscopic and robotic-assisted procedures. Services span general surgery, oncological operations, and complex gastrointestinal procedures. The facility supports rapid recovery protocols, advanced pain management, and multidisciplinary tumor boards for cancer patients. As an academic teaching hospital, we integrate innovative techniques with rigorous training programs to maintain surgical excellence across all specialties.
Questions
What emergency services are available at St. Josephs Healthcare Hamilton?
Our 24/7 emergency department handles over 70,000 visits annually, offering rapid triage, psychiatric crisis care, and specialized treatment for medical emergencies.
How can I access mental health support after hours?
Call the 24-hour COAST crisis line at 905.972.8338 or visit our emergency psychiatry unit at 50 Charlton Avenue East for immediate mental health assistance.
What digital tools are available for patient engagement?
MyDovetale portal provides secure access to health records, appointment scheduling, test results, and direct messaging with care teams for participating patients.
Are virtual care options available for follow-up appointments?
Yes, select clinics offer virtual visits through the MyDovetale platform for non-urgent consultations and post-operative check-ups.
How does St. Joe's support breastfeeding mothers?
As a Baby-Friendly designated hospital, we provide lactation consultants, breastfeeding education, and policies that protect and promote nursing in our mother-baby units.
What community outreach programs does SJHH offer?
We provide mental health workshops, chronic disease management resources, and partnerships with local organizations to improve regional public health outcomes.
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