Transform Your Body, Transform Your Life
At Coast Spas, we're passionate about creating innovative and customer-pleasing hot tubs, swim spas, and Coast Freshe Cold Plunge that bring wellness and relaxation to your home. As a Canadian-based company located in Langley, British Columbia, we've been crafting high-quality spas in our state-of-the-art manufacturing facility for almost 30 years. We're proud to export our spas to over 50 countries worldwide and have earned numerous awards, including the prestigious Consumers Digest Best Buy award, thanks to our focus on innovation and design.
Our Mission
Our mission is to provide exceptional hot tub, swim spa, and cold plunge experiences that promote health, wellness, and relaxation. We're committed to delivering high-quality products that exceed our customers' expectations, and we strive to continually improve and innovate our designs to meet the evolving needs of our customers.
Our Services
We offer a wide range of services to our customers, including:
- Hot Tubs: Our hot tub collections cater to various needs and preferences, from the DuoScape Collection to the Opulence Collection, and everything in between. Our hot tubs are designed to provide the ultimate relaxation experience, with features such as energy efficiency, innovative jets, and stunning entertainment options.
- Swim Spas: Our swim spas are designed to bring the ultimate swimming experience to your home, with our exclusive portable infinity edge models and standard swim spas ranging in length from 13 to 21 feet. Our Swim Collection's powerful swim resistance system creates the perfect conditions for exercise and relaxation.
- Coast Freshe Cold Plunge: Our Coast Freshe Cold Plunge is a revolutionary new way to experience the benefits of cold therapy in the comfort of your own home. Our cold plunge is designed to provide a refreshing and invigorating experience that can help to reduce inflammation, improve circulation, and enhance overall wellness.
- Customer Care: At Coast Spas, we're committed to providing exceptional customer care and support. Our customer care team is dedicated to helping you find the perfect hot tub, swim spa, or cold plunge for your needs, and we offer a range of resources and services to help you maintain and enjoy your spa experience.
Overview of Coast Spas Reviews
Positive Experiences
Luxury and Quality
Coast Spas are praised for their luxury features, high-quality components, and unique designs. Many reviewers rave about the comfort and relaxation provided by the spas, highlighting the effectiveness of the filtration systems and jetting layouts.
Excellent Customer Service
Some dealers and technicians are commended for their excellent customer service, providing prompt and friendly assistance to customers.
High-End Features
Reviewers are impressed by the high-end features of Coast Spas, including infinity edges, volcano jets, and multilevel ergonomic seating.
Negative Experiences
Malfunctioning and Repairs
Several reviewers express frustration with malfunctioning spas, citing issues with temperature control panels, leaky valves, and broken motors. They report difficulty in getting repairs done, with some dealers and Coast Spas themselves being unresponsive or unhelpful.
Poor Warranty and Customer Service
Some customers are unhappy with the warranty and customer service provided by Coast Spas, citing long wait times, unhelpful responses, and lack of resolution to their problems.
Dealer Issues
A few reviewers have negative experiences with specific dealers, citing poor communication, lack of follow-through, and unprofessional behavior.
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