Your Journey, Our Support
Our Story
PBO Group was born from a passion to empower individuals with mobility challenges to reclaim their independence and achieve their full potential. Founded by a team of experienced professionals, we are driven by a vision of a world where everyone has access to customized, compassionate healthcare solutions.
Our Expertise
From custom prosthetics to tailored bracing and orthotics, our team of experts offers a comprehensive range of healthcare and mobility services. We take a holistic approach, considering every aspect of your needs to create a personalized treatment plan.
Prosthetics
- Custom-crafted prosthetic solutions designed to fit your unique needs and lifestyle.
- Expertise in limb preservation and restoration.
Bracing & Orthotics
- Precisely measured and crafted braces for various conditions, including knee support, ankle instability, and flat feet.
- Custom-designed foot orthotics that alleviate pain and improve biomechanics.
Osseointegration
- Cutting-edge technology for bone growth and integration with prosthetic limbs.
- Comprehensive guidance and care throughout the process.
Compression Therapy
- Custom and off-the-shelf compression therapy solutions for pain relief and improved circulation.
Cranial Remolding
- Custom-crafted helmets to address developmental concerns and guide proper head growth.
- Collaborative approach with parents and healthcare providers.
Community & Resources
At PBO Group, we believe in empowering our clients. We provide access to valuable resources, including:
- Financial assistance programs
- Support groups and community outreach initiatives
- Educational materials and online resources
Our Commitment
Our dedicated team is committed to providing:
- Compassionate and personalized care
- Evidence-based and outcomes-driven treatment
- Ongoing support and follow-up care
- Transparent communication and clear expectations
Customer Satisfaction and Feedback
Niagara Orthotics and Prosthetics has received an overwhelming positive feedback from its customers. The staff at the clinic, including Sovoeun, Mike, Lisa, and Amedeo, were praised for their professionalism, knowledge, and friendly service. Many customers appreciated the thorough and personalized attention they received, and the clinic's cleanliness and convenient parking were also noted.
Customers were particularly impressed with the staff's ability to listen to their needs and provide tailored solutions. For instance, Sovoeun's thoughtful and personal service, Mike's professional yet friendly approach, and Lisa's expertise and efficiency were all highlighted in the reviews. Amedeo's patience and dedication to finding the most suitable options for customers were also appreciated.
The clinic's commitment to educating customers about the benefits of proper footwear and orthotics was also recognized. Staff members took the time to explain the importance of orthotics and how they can help alleviate pain and discomfort. This level of customer care and attention to detail has led to a high level of customer satisfaction.
However, not all reviews were positive. Some customers experienced issues with pricing and the quality of service. For example, one customer was unhappy with a significant price increase for a service they had been using for years, while another customer felt that the store representative was rude and unhelpful.
Overall, the majority of customers had a positive experience at Niagara Orthotics and Prosthetics, praising the clinic's staff, service, and commitment to customer satisfaction.
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