Real Plumbers. Real service. Today's Technologies. Yesterday's Values
At Carter Plumbing & Maintenance Ltd., we are committed to providing exceptional service and quality workmanship to our customers in Barrie, Simcoe County, and surrounding areas. Founded by Robert Carter, a seasoned plumbers with over 20 years of experience, our company has built a reputation for reliability, professionalism, and dedication to customer satisfaction.
Our team of trained technicians is equipped with fully stocked trucks, ensuring that we can respond quickly and efficiently to any plumbing emergency. With our commitment to quality workmanship, we guarantee that all our services are performed to the highest standards. Whether it's a residential, commercial, or renovation project, our experts are ready to tackle any job, no matter how big or small.
Our Services
At Carter Plumbing & Maintenance Ltd., we offer a wide range of plumbing services designed to meet the unique needs of our customers. From drain services and maintenance to waterline and sewer repairs and replacement, we have the expertise and resources to handle any plumbing issue.
Drain Services and Maintenance
Our plumbers are experienced in handling all types of sewer drainage problems, from small residential and commercial drain cleaning to sewer repair and replacement. We understand the importance of maintaining healthy drains and will work with you to identify and fix any issues quickly and efficiently.
Waterline and Sewer Repairs and Replacement
In the event of a watermain, water service, or sewer emergency, Carter Plumbing is your number one resource. Our team will rapidly respond to any situation, using our expertise and equipment to restore your plumbing system to its optimal functioning.
Basic Plumbing Services
From a leaking faucet to sump pump replacement, we provide a wide variety of residential and commercial plumbing services. Whether you need routine maintenance or emergency repair, our experts are ready to serve you.
Backflow Surveys, Installation and Testing and Maintenance
Our OWWA Backflow Certified technicians are highly experienced in backflow surveys, installation, testing, and maintenance. We understand the importance of ensuring safe and clean water for your family and will work with you to develop a maintenance plan that meets your needs.
Water Filtration
At Carter Plumbing, we understand the importance of ensuring your family's safety from taste and odour in your water to bacteria or hardness in your well. Our water filtration and softening products are designed to provide you with clean, healthy water for drinking, cooking, and bathing.
Hot Water Tank
Whether you need installation, parts, or repairs for your electric or gas-powered hot water tank, our experts are ready to help. From smaller residential units to high-powered commercial systems, we have the knowledge and expertise to get the job done.
Our Values
At Carter Plumbing & Maintenance Ltd., we are committed to providing relentless devotion to quality, workmanship, and customer satisfaction. With yesterday's values and today's technology, we strive to exceed our customers' expectations in every aspect of our service.
Summary of Reviews:
Overall Experience
- Positive Reviews: 5 stars - Customers praised Carter Plumbing for their friendly, helpful staff, quick service, and efficient work. Positive experiences included finding a lost dog, fixing a hot water heater, and providing excellent service in general.
- Negative Reviews: 1 star - Clients expressed dissatisfaction with the company's response times, unexpected price increases, and unmet expectations. Negative experiences included not returning calls, charging more than quoted, and not completing jobs as promised.
Customer Service
- Positive Reviews: Customers appreciated the staff's kindness, helpfulness, and professionalism. Rob, in particular, was mentioned for his excellent service and care in customers' homes.
- Negative Reviews: Clients were unhappy with the lack of communication and responsiveness from the company. Some had to wait for callbacks that never came, and others felt ignored or dismissed when trying to address issues.
Pricing and Work Quality
- Positive Reviews: Customers were pleased with the reasonable pricing and quality of work provided by Carter Plumbing. One customer noted that the job was completed quickly and efficiently.
- Negative Reviews: Clients were upset with unexpected price increases and felt that the work did not justify the cost. One customer mentioned that the original job was not completed as promised, and they were charged for a new appointment when the issue was not resolved.
Recommendations
- Positive Reviews: Customers would recommend Carter Plumbing to others and praised their overall experience with the company.
- Negative Reviews: Clients would not recommend the company due to their negative experiences and would use other services in the future.
Be the first to review Carter Plumbing & Maintenance.
Write a Review
