Unique solutions to your unique problems
Introduction
For over 23 years, Red Rock Mechanical, LLC has been a trusted name in heating, air conditioning, and plumbing services in the greater Burlington, VT and Plattsburgh, NY areas. As a family-owned business, we pride ourselves on delivering exceptional customer service, outstanding technical expertise, and reliable solutions to your home comfort needs.
Air Conditioning
- Comprehensive repairs and maintenance of all major AC systems
- Installation and servicing of central AC, ductless systems, heat pumps, and more
- 24/7 emergency repair services to keep you cool even in the hottest days
Heating
- Installation, repair, and maintenance of gas and electric furnaces, heat pumps, and radiant heating systems
- Expertise in energy-efficient systems for cost-effective home comfort
Indoor Air Quality
- Consultation and implementation of solutions to improve air circulation and quality
- Installation of humidifiers, dehumidifiers, air purifiers, and ventilation systems
- Comprehensive air quality testing and analysis
Plumbing
- Comprehensive repairs and maintenance of all plumbing systems
- Drain cleaning, repiping, and installation of fixtures and faucets
- Emergency plumbing services available 24/7
Commercial Services
- Specialized solutions for commercial HVAC systems and plumbing needs
- Consulting and installation of energy-efficient systems for offices, retail spaces, and industrial facilities
Our Team
Our team of highly skilled technicians are certified and licensed, with extensive experience in all aspects of heating, air conditioning, and plumbing. They are committed to providing exceptional customer service, delivering meticulous workmanship, and completing projects on time and within budget.
Mission Statement
Red Rock Mechanical is dedicated to providing our customers with reliable, efficient, and personalized solutions to their comfort and plumbing needs. We are committed to exceeding expectations, fostering long-term relationships, and delivering exceptional value to our community.
Negative Experiences
Some reviewers had bad experiences with Red Rock Mechanical. Matthew Burton had his boiler service appointment repeatedly ignored, and when he called to complain, the technician hung up on him. Brigham Young's initial experience was positive, but one customer, Latimer Hoke, had a series of issues with poor communication and no-shows. Shana Blanchard had her boiler issue fixed, but was later left to deal with a flooded basement due to a faulty valve, and received no empathy or assistance from the company.
Mixed Experiences
Some reviewers had mixed experiences with Red Rock Mechanical. Peter Brown had a good experience with the company in the past, but did not mention any recent issues. Brigham Young had a positive initial experience, but later did not have the same level of service. Latimer Hoke had a frustrating experience due to poor communication and no-shows, but ultimately had the issue resolved.
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