Knowledge, Experience, Service
At L.A. Limousines & Transportation Services, we take pride in being the largest fully diversified ground transportation company on Vancouver Island, serving Victoria and the surrounding areas since 1989. Our commitment to providing exceptional service and exceeding expectations has earned us a reputation as one of the most trusted and reliable transportation companies on the island.
Our extensive fleet includes late model Lincoln, Cadillac, and Mercedes sedans, Lincoln Navigator SUVs, executive and shuttle vans, stretch limousines, and Navigator SUV limousines. We also offer luxury limousine buses with seating capacity for up to 26 passengers and luxury mini buses with seating capacity for up to 31 passengers. Whether you're traveling for business or pleasure, our vehicles are designed to provide comfort, style, and elegance.
Our Services
We offer a wide range of services to cater to your transportation needs. From airport transportation to corporate travel, special events, city tours, and wine tours, we have the expertise and resources to ensure that your journey is smooth, safe, and enjoyable. Our experienced and well-trained chauffeurs are knowledgeable about our city and take pride in making your experience a memorable one.
Our airport transportation service is designed to provide convenience and reliability, whether you're arriving or departing from Victoria International Airport. Our corporate travel services cater to the needs of business travelers, providing efficient and productive transportation solutions. Our special events services are tailored to meet the unique requirements of weddings, graduations, and other celebrations. Our city tours offer a unique perspective on Victoria's rich history, culture, and natural beauty. And, our wine tours provide a luxurious and indulgent experience, exploring the region's award-winning wineries and vineyards.
Our Commitment to the Environment
At L.A. Limousines & Transportation Services, we're committed to reducing our carbon footprint and promoting sustainable practices. We're proud to offer carbon-free options, including our fleet of fully electric luxury cars, the Audi Etron SUV and Sportback models. Our stewardship plan includes office-based charge points, biodegradable cleaning products, and partnerships with like-minded companies.
Our Awards and Recognition
We're honored to have received several awards and recognition for our commitment to exceptional service and community involvement. We're proud recipients of the Community Service Award from the Better Business Bureau and the Operator of the Year award from Limousine, Charter, & Tour Magazine.
Our Fleet
Our fleet is designed to provide comfort, style, and elegance, with a range of vehicles to suit your specific needs. From luxury sedans to stretch limousines, and from executive vans to luxury mini buses, we have the perfect vehicle for your transportation needs. View our entire fleet to learn more about our vehicles and services.
Our Team
Our team of experienced and well-trained chauffeurs, transportation coordinators, and on-site airport greeters are dedicated to providing exceptional service and exceeding expectations. We take pride in our work and are committed to making your experience with us a memorable one.
Services and Customer Experience
The reviews of L.A. Limousines showcase a mix of exceptional and disappointing experiences. Some customers praised the company's competitive pricing, prompt responses to requests, and friendly drivers who were always on time. They appreciated the professionalism and ease of communication with the coordinators and drivers. The use of L.A. Limousines for events, transportation, and wine tours received positive feedback.
Exceptional Experiences
Several reviews highlighted the excellent service received from L.A. Limousines. They credited the company with going above and beyond to accommodate their needs, such as making adjustments to accommodate VIPs and providing exceptional drivers who drove professionally and safely. Customers appreciated the pleasant and helpful staff, from the coordinators to the receptionists, who made the experience smooth and enjoyable.
Disappointing Experiences
However, one reviewer had a terrible experience with the company. They had a confirmed reservation for an SUV, but when the car failed to arrive, they were told that the reservation didn't get put into the computer. The customer had to take two taxis, which added to their stress and inconvenience. Another reviewer was unhappy with the overcharging for an airport pickup when they missed a tight connection. They felt that the company didn't honor their agreement and offered only a small credit.
Conclusion
Overall, the reviews suggest that L.A. Limousines has the potential to provide excellent service, but it's essential to confirm the details and follow-up to ensure a smooth and hassle-free experience. While some customers were extremely satisfied with their experience, others were let down by mistakes and miscommunication.
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