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Experience the Comfort You Deserve, Year-Round!

At JW Furness Plumbing, Heating and Air Conditioning, we take pride in our long-standing commitment to providing exceptional comfort solutions to the Greater Fort Erie community. Since 1978, we have been dedicated to keeping your heating and cooling systems functioning properly, so you can enjoy perfect comfort throughout every season.

Our Story

Our journey began with a simple goal - to provide area families with comfort solutions that fit their lifestyle. Over the years, we have strived to achieve this goal through continuous training, ongoing research, and introducing new product lines. Today, we are proud to be the go-to source for all plumbing and indoor weather solutions for homeowners in the Greater Fort Erie area.

Our Services

We offer a comprehensive range of services designed to cater to your unique needs. From annual inspections to prevent costly problems, to emergency service for existing customers, we have got you covered. Our team of certified technicians is experienced in installing and servicing HVAC systems of all makes and models, ensuring that your home or business remains comfortable and energy-efficient.

What Sets Us Apart

At JW Furness Plumbing, Heating and Air Conditioning, we are committed to exceeding your expectations. We are fully insured for your protection, licensed, and bonded, giving you peace of mind. Our technicians are factory-trained and knowledgeable in installing and servicing your systems safely and effectively. We offer free estimates, and our courteous plumbers work efficiently to solve your issue and get you back up and running.

Our Community

As local residents, we believe in the strength of our community and have always made an effort to give back to the area that's been so good to us. We are proud to support local organizations and continue to serve our community for years to come.

Reviews
Positive: Excellent customer service, friendly staff, honesty, reliability, and quality work.
Negative: Delays, misunderstandings with the new ownership, and issues with taking responsibility for problems not caused by them.

Overall Experience

JW Furness Plumbing Heating and Air Conditioning has received a mix of feedback, with the majority being positive. Most customers have expressed satisfaction with the company's services, including their professionalism, promptness, and fair pricing.

Positive Feedback

The positive reviews highlight the company's excellent customer service, friendly staff, and the owners' commitment to resolving issues promptly. Many customers have praised the company for their honesty, reliability, and the quality of their work.

Negative Feedback

However, there have been a few negative reviews, primarily concerning delays and misunderstandings with the new ownership. One customer expressed frustration with the installation of the wrong unit and delays in completing the job. Another reviewer had an issue with the company not taking responsibility for a problem with a water tank they did not install.

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