QUALITY SERVICE, QUALITY PEOPLE.
Our History
Founded in 1977, Lowe Mechanical Services Ltd. emerged as a family-run refrigeration and air conditioning business. Over four decades, we have evolved into a leading provider of comprehensive building systems services across industrial, commercial, and retail sectors. Our unwavering focus on customer service and our ability to adapt to evolving needs have fuelled our remarkable growth.
Our Team & Expertise
At Lowe, we boast a dedicated team of over 80 skilled individuals, including project managers, customer managers, engineers, certified designers, and highly trained journey people. Our staff is passionate about delivering exceptional customer experiences through personalized solutions and tailored approaches. Every member of our team is certified and undergoes continuous training to stay abreast of industry advancements.
Our Capabilities
We offer a comprehensive array of services across diverse areas, including:
- Refrigeration: Installation, maintenance, and repair for all types of refrigeration systems.
- Plumbing: Expert repairs and installations for all plumbing systems and fixtures.
- HVAC: Comprehensive solutions for heating, ventilation, and air conditioning systems.
- Boilers: Installation, maintenance, and repair of boilers and hot water heaters.
- Electrical: Professional electrical services for a wide range of applications.
- Sheet Metal: Fabricating and installing custom sheet metal components and ducts.
- Critical Systems: Expertise in designing, installing, and maintaining critical infrastructure systems.
- Building Controls: Advanced control systems for optimizing building performance and energy efficiency.
- Indoor Air Quality: Solutions for improving air quality and creating a comfortable indoor environment.
Our Commitment
Quality service and quality people are at the heart of everything we do. We believe in building lasting relationships with our clients by offering personalized attention, prompt responses, and customized solutions. We are committed to exceeding expectations and delivering exceptional value on every project.
Warranty and Service Issues
The reviews highlight several issues with the company's warranty and service. Ahmed Mohammed gives 1 star and complains that the company did not stand by their warranty, and that employees were unable to set up a thermostat correctly. They were charged $175 per hour for 20 hours, but the issue was resolved in just 10 minutes with a call to the manufacturer's customer service.
Unprofessional Employee
Muzz Fukkin-Anderson also had a negative experience with the company, giving them 2 stars. They mention that one employee, Mr. Cody Steel, threatened to run over pedestrians in a peaceful assembly, which is unacceptable behavior. This has led Muzz to state that they would not do business with the company as long as Mr. Steel is employed there.
Positive Experience
Christine Dubyts, however, had a positive experience with the company, giving them 5 stars. She praises the team of managers and technicians at LOWE Mechanical, stating that they are professional and know how to get the job done. She has had the opportunity to work with the company for several years and has always had a positive experience.
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