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Protecting what matters most, one policy at a time.

At Andrew Crichton Insurance and Financial Services Inc., we pride ourselves on providing comprehensive insurance solutions to individuals, families, and businesses in St. Thomas and surrounding areas. With over 50 years of experience, our team of dedicated professionals is committed to understanding your unique needs and goals, providing personalized service to help you find the right policy.

Our Mission

Our mission is to be our customers' first and best choice for products and services we provide. We take the time to understand your families unique needs and goals for the future, ensuring that you have the right coverage to protect what matters most. Whether you're looking for auto, home, business, or life insurance, we're dedicated to providing you with the best possible solutions.

Our Services

We offer a wide range of insurance products and services, including:

  • Auto Insurance: Get comprehensive quotes on car insurance, including vehicle loans and financing options.
  • Business Insurance: Protect your business with our commercial and home-based business insurance solutions.
  • Home & Property Insurance: Find the right coverage for your home and property with our specialized insurance solutions.
  • Life Insurance: Get personalized life insurance quotes and financial reviews to secure your family's future.
  • Living Benefits: Discover our range of living benefits products, designed to provide financial protection and support.

In addition to our insurance products, we also offer a range of value-added services, including:

  • Mobile App: Get instant access to your insurance information, file a claim, and manage your policy with our innovative app.
  • Ajusto: Take advantage of our unique prevention tools, such as Radar and Ajusto, to help you stay safe on the road.

Our Team

Our team of experienced insurance professionals is dedicated to providing you with exceptional service and personalized attention. Meet our team members:

  • Andrew Crichton: With a degree from The University of Western Ontario, Andrew has been serving St. Thomas and surrounding areas for over 50 years.
  • Tammy Graham: Office Representative
  • Jamie Levesque: Office Representative
  • Rene Parlee: Home Security

Why Choose Us

At Andrew Crichton Insurance and Financial Services Inc., we're committed to providing you with the best possible insurance solutions, tailored to your unique needs and goals. With our expertise, personalized service, and innovative tools, you can trust that you're in good hands.

Reviews
Positive: The reviewers overwhelmingly praised Dejardin's exceptional customer service, knowledgeable staff, and efforts to save customers money.
Negative: One reviewer, Marie Doe, had a disappointing experience with Dejardin due to poor communication and lack of follow-up.

Customer Satisfaction

Reviewers have had varying experiences with Dejardin insurance. On the positive end, some customers have reported exceptional service, feeling that their best interests are being looked after. They appreciate the helpful and knowledgeable staff, who strive to save them money and issue with their policies.

Mixed Reviews

However, one reviewer, Marie Doe, had a mixed experience. She switched to Dejardin from State Farm after being dissatisfied with her agent's lack of effort. Initially, she was pleased with the quote she received, but when she inquired about a specific feature, the representative replied that it didn't make sense and didn't follow up on her query. This led to Marie deciding not to pursue the insurance policy.

Positive Experiences

On the other hand, several reviewers have shared overwhelmingly positive reviews. Dilon Gein has been with Dejardin for over five years and recommends them to everyone. Glen Hunt appreciated the agency's willingness to help resolve his issues and found the staff to be knowledgeable, fast, and friendly. Shawny, another reviewer, highly recommends the office, stating that they work hard for their customers.

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