Transforming outdoor spaces, one paver at a time.
Welcome to Basalite, your premier source for high-quality pavers, wall systems, outdoor living kits, and packaged concrete products in the Western United States and Canada. With a commitment to excellence and a passion for innovation, we have earned a reputation as a leader in the hardscapes industry.
Our History
Basalite has a rich history of providing exceptional products and services to our customers. From our humble beginnings to our current status as a industry leader, we have remained dedicated to our core values of quality, customer service, and innovation. Our team of experienced professionals has worked tirelessly to develop and manufacture products that meet the highest standards of quality and aesthetics.
Our Services
At Basalite, we offer a wide range of products and services designed to help you bring your outdoor living space to life. Our hardscapes products include pavers, wall systems, outdoor living kits, and landscape and garden accessories. We also offer a variety of packaged concrete products, including concrete, cement, mortar, grout, stucco, and concrete repair products. Our engineered products include engineered retaining walls, engineered fence walls, and permeable pavers. Whether you're a homeowner, contractor, or architect, we have the products and expertise to help you achieve your outdoor living goals.
Our Commitment to Quality
At Basalite, we are committed to providing products that meet the highest standards of quality. We use only the finest materials and state-of-the-art manufacturing processes to ensure that our products are durable, sustainable, and aesthetically pleasing. We also offer a range of digital tools and resources, including paver and wall estimators, analysis and design software, and environmental product declarations, to help you make informed decisions about your outdoor living space.
Our Mission
Our mission at Basalite is to provide innovative, high-quality products and exceptional customer service to our customers in the Western United States and Canada. We are dedicated to building long-term relationships with our customers and partners, and to supporting the local communities in which we operate.
General Experience
The reviews highlight a mix of positive and negative experiences with Basalite. Some reviewers had a good experience working with the company, while others faced issues with their products and services.
Product Quality and Deposits
Some reviewers were satisfied with the quality of Basalite's products, but there were issues with deposits on pallets. One reviewer claimed to have only received $46 back after paying $70 for two pallets, which they considered a "crooked policy".
Logistics and Communications
There were some issues with logistics and communications. One reviewer had to wait for an appointment to get offloaded, which they attributed to poor communication between the company and the customer. Another reviewer had a bad experience with a shipper who did not properly wrap products or load the truck with legal weight.
Customer Service and Employee Treatment
Some reviewers praised the friendly and helpful staff at Basalite, while others had negative experiences. One reviewer was disappointed with the company's response to their concerns about a product, and another claimed that the company takes advantage of its employees.
Operations and Management
There were some criticisms of Basalite's operations and management. One reviewer claimed that the company is getting worse every day, and another reviewer was unhappy with the way the company treats its workers.
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