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Experience and Expertise in Southern New Brunswick

Carnaghan Thorne Insurance has been a trusted name in insurance for over a century, serving the needs of individuals and businesses throughout southern New Brunswick. Our independent brokerage allows us to access a comprehensive range of plans from leading insurance carriers, ensuring you get the most suitable coverage for your unique situation.

Comprehensive Coverage for Every Need

We provide a full range of insurance products to meet your diverse needs, including:

  • Personal Insurance: Auto, home, life, travel, and personal property insurance
  • Commercial Insurance: Business interruption, property, liability, and employee-related coverage
  • Specialty Insurance: Coverage for boats, motorcycles, RV's, and other recreational vehicles
  • Claims Assistance: Our dedicated team is available 24/7 to guide you through the claims process and ensure a smooth experience.

Exceptional Customer Service

At Carnaghan Thorne Insurance, we believe in building strong relationships with our clients. Our experienced team is committed to providing personalized attention, clear communication, and prompt responses. We strive to make the insurance process effortless and transparent for you.

Peace of Mind with 24/7 Support

Life can be unpredictable, which is why we offer 24/7 emergency claims service. Our knowledgeable adjusters can be reached around the clock to address any incidents promptly and efficiently.

Why Choose Carnaghan Thorne Insurance?

  • Independent brokerage with access to multiple carriers
  • Comprehensive coverage options
  • Exceptional customer service and personalized attention
  • 24/7 claims assistance for your peace of mind
  • Established and trusted in the community for over 100 years

Meet Our Team

Our team of experienced professionals is dedicated to providing you with personalized guidance and ensuring you have the right insurance coverage for your unique needs. Learn more about our team members and their expertise.

Reviews
Positive: Overall, customers have praised the company's staff and service, with some commenting on their friendly and helpful nature.
Negative: The company has faced criticism for their handling of customer service, including issues with refunds, rate increases, and inaccurate quotes.

Mixed Experiences with Insurance Company

Several reviewers have shared their experiences with this insurance company, with a mix of positive and negative comments. The common thread among the negative reviews is a sense of frustration and disappointment with the company's handling of customer service and refunds.

One reviewer, Stephen Andre, has been dealing with the company for 12 years but was treated poorly during the COVID-19 pandemic, citing rate increases and difficulty in canceling his policy. Another reviewer, Sherry Dorie, is still waiting for a refund check after canceling her policy, saying that she's been getting the runaround for over 5 weeks. Cory Hodges had a disappointing experience with the company as well, as he was quoted a certain price for his father's insurance, paid the full amount upfront, but was later told that they made an error and his father owes hundreds more.

On the positive side, Taylor Belding and Liam Byrne both left 5-star reviews, praising the company's friendly and helpful staff, as well as their great service and prices.

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