Enhancing Your Automotive Journey, One Vehicle at a Time
At Durham Autohaus, we're passionate about enhancing your journey by providing innovative and award-winning products, backed by our unbeatable workmanship and customer service. Our mission is to elevate your automotive experience through cutting-edge technology, top-notch installation services, and exceptional customer care.
Our Story
We take pride in being a notable and trustworthy automotive accessory retailer and service provider. Our culture is built on a commitment to providing top-quality products and services with a customer-first mindset. We believe in fostering open and transparent interactions with our customers to ensure the right solutions are provided to meet their unique needs. We take ownership of our work and the service we provide, holding ourselves accountable to the high standards we set.
Our Services
We offer a wide range of services to enhance your vehicle's performance, safety, and appearance. From anti-theft devices that cut power to the starter motor, rendering the engine inoperable, to premium window tinting that promotes the design aspect of your car, we've got you covered. Our electronics department offers cutting-edge technology, including remote starters, car alarms, rearview and backup cameras, sensors, car audio and video, and LED lighting. Additionally, our vehicle care services include paint protection, ceramic coating, detailing, and windshield repair to keep your vehicle feeling like you just drove it off the lot.
What Sets Us Apart
We're dedicated to providing our clients and customers with solutions for their automotive accessory needs. We're committed to delivering exceptional quality, unbeatable workmanship, and trustworthy service. Our team of experts takes the time to understand your needs and provides personalized solutions to elevate your automotive experience.
Overall Experience
Durham Autohaus is praised for its exceptional customer service and high-quality work, particularly in the installation of remote starters and window tinting. The staff, especially Ryan, are described as friendly, attentive, and professional. Several customers have expressed their satisfaction with the quick and efficient service provided.
Customer Satisfaction
Most customers have had a positive experience at Durham Autohaus, appreciating the attention to detail and the expertise of the staff. Many have expressed gratitude for the service and have recommended the business to friends and family.
Work Quality
The work done at Durham Autohaus, specifically in remote starters and window tinting, has been consistently praised for its quality. The staff's attention to detail and commitment to ensuring customer satisfaction has earned them numerous positive reviews.
Negative Feedback
However, there have been a couple of negative experiences reported. One customer had issues with a faulty remote starter and bubbling window tints, which were not addressed promptly. Another customer had a partial tint removal that was not completed as expected. These instances have left a negative impression on these customers.
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