Meet Paul, the proud owner and operator of Ciclowerks, a unique high-end cycling boutique located in the heart of Downtown Galt, Ontario. With over a decade of experience in the cycling industry, Paul combines his passion for cycling with his expertise in bike fitting, high-performance training, and the latest cycling technology to provide the best customer experience possible. Ciclowerks is not just a store-it's a community of cycling enthusiasts dedicated to style, performance, and the love of the sport.
Our shop is home to some of the finest brands in the cycling world, including Bianchi, Argon 18, Felt, DeRosa, and many more. We take pride in offering high-end parts and exceptional service, making Ciclowerks a truly one-of-a-kind destination for cyclists in Waterloo Region and beyond. We believe that style goes a long way, especially when you can't go fast, and that's why we offer an exquisite collection of Assos and Biemme clothing and accessories to help you cycle with confidence and flair.
Ciclowerks Services: Expert Care for Your Bike
At Ciclowerks, we understand that your bike is more than just a mode of transportation-it's an extension of yourself. That's why we offer a range of services tailored to meet your needs, whether you're a casual rider or a seasoned cyclist. Our services include:
- Ciclowerks Tune-Up ($82.50 + Parts): Our basic tune-up service includes an adjustment of brakes and derailleurs, a check of hubs, headset, bottom bracket, and a lube of the chain. We also perform a safety check of all bolts for tightness, adjusting torque for carbon parts when necessary.
- Ciclowerks Intermediate Service ($190 + Parts): This service includes all elements of the basic tune-up, with the addition of a thorough cleaning of drivetrain parts in a solvent tank. We also true wheels laterally and radially for optimal performance.
- Ciclowerks Premium Overhaul ($325 + Parts): This comprehensive service involves stripping your bike down to the bare frame, cleaning and reinstalling every component, lubing and adjusting all parts, and installing new cables and cable housing. We also provide basic black or white bar tape, with the option to upgrade to SuperCaz for an additional fee.
- Clincher Flat Tire Repair ($10 + Cost of Tube): We'll fix your flat tire quickly and efficiently, using a new tube to get you back on the road.
- Tubular Wheel Preparation and Installation ($80.00): This service involves the removal of old tires and glue, new tire preparation, and installation with 2-3 layers of glue, depending on the manufacturer's specifications.
Ciclowerks Collection: Handpicked for Quality and Style
Our carefully curated collection features a wide range of products, from essential components to stylish accessories. Whether you're looking for a new wheelset, a high-performance bike, or the perfect pair of shoes, we have you covered. Use our handy filters to narrow down your search by price, color, size, direction, and more, and sort by quick view, price, or popularity to find exactly what you need. We're constantly updating our inventory, so be sure to subscribe for updates and stay on top of the latest cycling trends.
At Ciclowerks, we're more than just a business-we're a community of cycling enthusiasts who share a passion for style, performance, and the love of the sport. We're committed to providing exceptional service and the finest products, so whether you're stopping by for a tune-up, a chat over an espresso, or a browse through our collection, we're always happy to see you. Thanks for choosing Ciclowerks!
Ciclo Werks: A Bike Shop that Provides Exceptional Customer Service
Paul from Ciclo Werks has been receiving rave reviews for his dedication and commitment to providing top-notch service to his customers. Several customers have expressed their satisfaction with the assistance they received, whether it was finding hard-to-replace parts, fixing damaged bikes, or simply offering advice on cycling.
Customers Praise Ciclo Werks' Attention to Detail and Expertise
Many reviewers have highlighted Paul's ability to provide personalized attention and address their specific needs. For instance, Janis Milliken had a damaged Colnalgo bike and couldn't find the part anywhere else, but Paul managed to find it and repair the bike in just a week. Adam David, a new road cyclist, also had a positive experience with Paul, who helped him work through multiple problems with his bike and provided honest advice on necessary replacements.
Other customers, such as Hyrum Merino, Deb & Scott Taggart, Aziz Boubertakh, Lisanne German, and David Preston, have also shared their positive experiences at Ciclo Werks, praising the friendly service, knowledgeable staff, and quick turnaround times.
A Negative Experience and a Warning to Be Aware of Scams
However, not all experiences at Ciclo Werks have been positive. Matt Bosco had an unfortunate experience with a pair of canti brakes he ordered but never received. He claims the owner was unresponsive and avoided his calls, forcing him to initiate a refund with his bank. This experience serves as a reminder to always be cautious when making purchases, especially online.
Conclusion
Overall, Ciclo Werks has received overwhelmingly positive feedback from its customers, with praise for its exceptional service, knowledgeable staff, and commitment to customer satisfaction. While there was one negative experience reported, it seems to be an isolated incident and does not reflect the general consensus of the shop's quality and dedication to its customers.
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