WE LOVE WHAT WE DO! REACH OUT TO US TODAY!
At Odette Novielli Insurance Agency, we are dedicated to providing our clients with exceptional customer service and a range of insurance products to suit their unique needs. As a Desjardins Agent in Innisfil since 2009, we take pride in being a trusted and knowledgeable team of insurance professionals. Our team consists of experienced and licensed representatives who are fluent in multiple languages, including English, French, Italian, Portuguese, and Spanish. This allows us to serve a diverse client base and provide personalized assistance to individuals and businesses in Innisfil, Barrie, Bradford, and all of Ontario.
Our Services
We offer a comprehensive range of insurance services, including:
Auto Insurance
With our auto insurance services, you can rest assured that your vehicle is protected against accidents, theft, and other unexpected events. We offer a variety of coverage options to suit your needs, whether you're a student, commuter, or luxury car owner.
Business Insurance
Whether you own a small business or a large commercial enterprise, we have the knowledge and expertise to help you protect your assets and mitigate risks. Our business insurance services include coverage for small businesses, commercial properties, and specialized industries.
Home & Property Insurance
At Odette Novielli Insurance Agency, we understand the importance of safeguarding your home and property. Our home and property insurance services offer comprehensive coverage against damage, destruction, and loss due to natural disasters, theft, and other unforeseen events.
Life Insurance
We believe that life insurance is an essential investment for protecting your loved ones and securing your financial future. Our life insurance services offer flexible coverage options to suit your needs, including term, whole, and universal life insurance.
Living Benefits
Our living benefits insurance services help you cope with the expenses and consequences of a critical illness or injury. We offer a range of coverage options to suit your needs, including critical illness, long-term care, and disability insurance.
Vehicle Loans
We also offer vehicle loans to help you finance your dream car or upgrade your current vehicle.
Mobile App
Our Desjardins Insurance app allows you to file claims, manage your insurance, and access unique prevention tools like Radar and Ajusto. You can also use our app to receive notifications, track your claims, and stay up-to-date on your insurance coverage.
At Odette Novielli Insurance Agency, we are committed to providing our clients with exceptional customer service, personalized assistance, and a range of insurance products to suit their unique needs. Our knowledgeable and experienced team is dedicated to helping you protect your assets, secure your financial future, and navigate the complexities of insurance. Contact us today to learn more about our services and how we can help you.
Overall Experience
The reviews posted by various customers have left a overwhelmingly positive impression on the Desjardins insurance branch, specifically the staff members Sarah McLean, Tanya, Charlene, and Odette Novielli. The customers have expressed their gratitude and appreciation for the exceptional service, professionalism, and attentiveness provided by the staff.
Communication and Responsiveness
Many reviewers have commented on the quick response and diligence of the staff, who are described as being "very responsive", "time efficient", and "amazingly quick and responsive". They have praised the staff for being available to answer questions and address concerns promptly, even when it involves unexpected situations or urgent matters.
Policy Options and Rates
The policies offered by Desjardins have been praised for being competitive and tailored to the customers' specific needs. Several reviewers have mentioned that they received quotes and advice on policies that were beneficial to them, resulting in cost savings and peace of mind.
Personal Touch
The personalized approach of the staff has also been highlighted as a major advantage. Customers have appreciated the staff's willingness to listen to their needs, provide guidance, and offer a sense of security. In some cases, the staff have even gone the extra mile to show their appreciation, such as calling to wish a customer a happy birthday.
Conclusion
Overall, the customers have been extremely satisfied with the service provided by the Desjardins insurance branch. Their positive reviews highlight the importance of reliability, responsiveness, and personalized attention in the insurance industry.

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