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Mission: Delivering Quality Emergency Response and Restoration Services
ServiceMaster Restore of Sault Ste. Marie stands ready to provide prompt and professional emergency property damage response and restoration services to both residential and commercial clients throughout the Sault Ste. Marie area. Our highly trained and certified technicians are dedicated to minimizing damage and restoring your property to its pre-loss condition as quickly and efficiently as possible.
What Sets Us Apart?
At ServiceMaster Restore of Sault Ste. Marie, we prioritize:
- Expert Expertise: Our IICRC-certified project managers and technicians have extensive experience dealing with various types of property damage.
- Quality & Transparency: We use state-of-the-art technology and environmentally friendly products to ensure the highest quality restoration. We provide detailed documentation and communicate regularly throughout the process.
- Customer Focus: We understand that dealing with property damage can be stressful. Our compassionate and supportive team will guide you through every step of the process.
Residential Services
- Water Damage & Flooding
- Fire & Smoke Damage
- Mold Removal & Remediation
- Trauma-Scene Cleanup & Odour Control
Commercial Services
- All of the above, plus:
- Office & Building Restoration
- Data & Electrical Equipment Recovery
Our Commitment to Sustainability
At ServiceMaster Restore of Sault Ste. Marie, we take environmental responsibility seriously. We:
- Use eco-friendly cleaning products and systems.
- Recycle materials such as metals, electronics, plastics, paper and cardboard.
- Dispose of paints and other hazardous materials at designated disposal centers.
Quotes and Billing Issues
Some customers experienced issues with quotes and billing. They reported that the manager provided multiple quotes with increasing prices, and in one case, added over $900 to the final bill without notice or explanation. This led to feelings of frustration and suspicion of fraud.
Trust and Professionalism
On the other hand, several customers praised the company's professionalism, trustworthiness, and quality of work. They appreciated the advice and assistance provided, and found the staff to be polite, friendly, and efficient in restoring their homes.
Employee Satisfaction
One employee praised the company, stating that they are a great group of people who know what they're doing and always clean up after themselves.
Overall Experience
The overall experience with ServiceMaster was mixed, with some customers having a negative experience due to billing issues, while others were extremely satisfied with the quality of work and professionalism of the staff.
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