Business Details
32 Years
experience
Trusted Fireplace & Stove Solutions in Duncan, BC
Since 1994, South Island Fireplace & Spas has been locally owned and operated, serving the Cowichan Valley as trusted experts in natural gas, propane, wood, electric, and outdoor appliances. Our showroom features burn-ready displays from leading brands like Pacific Energy, Valor, and Jotul, ensuring customers see exactly what they are purchasing. With a dedicated team of sales professionals, certified service technicians, and installation experts, we provide comprehensive solutions for renovations and new builds.Our WETT-certified installations and annual maintenance services prioritize safety and efficiency, while partnerships with Financeit offer flexible financing options. Over 700+ five-star reviews reflect our commitment to personalized service, competitive pricing, and customer satisfaction. We specialize in helping clients select appliances tailored to their lifestyle and budget, backed by a 25+ year legacy of industry expertise.
Services
Gas Fireplaces
Wood Stoves
Pellet Inserts
Electric Fireplaces
BBQ Sales
Outdoor Living
Fireplace Parts
Installation Services
Annual Maintenance
Vent Cleaning
Details
- Year established: 1994
Highlights and features
- 25+ years serving Vancouver Island's heating needs
- WETT-certified installation professionals available
- Free in-home estimates with no hidden costs
- Financing options up to $100,000 available
- Largest showroom with burn-ready displays
Associations and certifications
- WETT Certified
What people say
Excellent service
Knowledgeable staff
Professional installations
Highly recommended
Unbelievable service
Services
Gas Fireplaces
We offer premium gas fireplace installations with brands like Pacific Energy and Valor. Our burn-ready displays let customers experience flame performance before purchasing. Certified technicians ensure proper venting and safety compliance for both new builds and renovations.
Wood Stoves
From modern to classic designs, our wood stoves combine efficiency with aesthetics. Our team provides WETT-certified installations and annual inspections to maintain optimal performance. We stock replacement parts and offer maintenance services for existing units.
Annual Maintenance
Our comprehensive maintenance packages include cleaning, safety checks, and efficiency tuning. Technicians replace batteries, inspect gas connections, clean combustion chambers, and verify proper venting to prevent costly repairs and ensure safe operation.
BBQ Sales
We carry premium outdoor cooking equipment including natural gas, propane, and portable BBQs. Our specialists help customers select models matching their cooking style and space requirements, with installation options for built-in systems.
Pellet Inserts
Upgrade existing fireplaces with high-efficiency pellet inserts. Our selection includes models that convert masonry fireplaces into clean-burning heating systems. We provide proper venting solutions and certification for safe operation.
People
Roger & Lindsay Ketch
Owners
Co-owners with combined 25+ years in hearth products, overseeing daily operations and financial services while maintaining hands-on customer engagement.
Alan MacInnes
Sales
Experienced sales professional helping customers select heating solutions tailored to their home and lifestyle needs.
Dallas Fee
Installs
Certified installation specialist with expertise in WETT-compliant fireplace and stove setups.
Andy Toljander
Team Member
Skilled technician providing expert service and maintenance for all fireplace and stove types.
John Marchant
Team Member
Knowledgeable staff member assisting with product selection and customer inquiries in the showroom.
Questions
What fireplace brands do you carry?
We feature burn-ready displays from Pacific Energy, Valor, Jotul, Ambiance, and Marquis in our showroom.
Do you service existing fireplaces?
Yes, our certified technicians provide annual maintenance, repairs, and part replacements for all fuel types.
Are financing options available?
We offer financing through Financeit up to $100,000 with instant approval and no obligation.
What areas do you serve?
We serve the entire Cowichan Valley including Chemainus, Ladysmith, and Lake Cowichan.
How often should gas fireplaces be serviced?
Annual professional cleaning and safety checks are recommended to maintain efficiency and safety standards.
