At South Island Fireplace & Spas, we take pride in being locally owned and operated since 1994, serving the Cowichan Valley with trusted expertise in natural gas, propane, wood, electric, and outdoor appliances. Our spacious showroom on 2939 Boys Road in Duncan, BC, boasts an impressive display of over 30 burn-ready models from renowned brands such as Pacific Energy, Valor, Jotul, Ambiance, and Marquis. This allows our customers to experience the products firsthand, ensuring they make an informed decision for their home.
Our team comprises of knowledgeable sales staff, skilled service technicians, and expert installation professionals who work together to provide a seamless experience for our customers. From renovations to new builds, we are dedicated to helping you find the perfect appliance to keep your home warm and cozy.
Our Products and Services
We offer a wide range of products, including gas fireplaces, gas inserts, gas stoves, wood fireplaces, wood inserts, wood stoves, pellet inserts, pellet stoves, electric fireplaces, BBQs, outdoor living solutions, wood pellet fuel, and spas. Our team is committed to helping you find the ideal product that meets your specific needs and preferences. Whether you're looking to upgrade your existing appliance or install a new one, our experts will guide you through the process, ensuring a hassle-free experience.
In addition to our product offerings, we provide comprehensive services, including gas service, replacement parts, and financing options. Our team is dedicated to providing exceptional customer service, ensuring that our customers receive the support they need to enjoy their appliances for years to come.
Our Commitment to Excellence
With over 25 years of experience, we have built a reputation for excellence in the Cowichan Valley. Our team is trained in all aspects of our products, ensuring that our customers receive expert advice and guidance throughout the purchasing process. We take pride in our ability to provide installation and ongoing service for all our customers, giving them peace of mind knowing that their appliance is in good hands.
Testimonials
Don't just take our word for it! Our customers have been praising our exceptional service, competitive prices, and expert knowledge for years. From refurbishing existing fireplaces to finding the perfect BBQ, our customers have consistently expressed their satisfaction with our team's dedication to providing an outstanding customer experience.
Come Visit Us
We invite you to visit our showroom, where our team will be happy to answer any questions you may have and help you find the perfect appliance for your home. With our extensive product range, expert knowledge, and commitment to excellence, we are confident that you will find exactly what you're looking for at South Island Fireplace & Spas.
Overall Experience
The reviews are overwhelmingly positive, with several customers praising the excellent service and knowledgeable staff at South Island Fireplace. Many highlight the helpfulness of the staff, including Kerry, Nick, Al, Roger, Tessa, and Andy, who provided top-notch service and advice. Several customers mention the quality of products and installations, with some noting the prices might be higher than other stores. However, the value for the expertise and quality is appreciated by most.
Be the first to review South Island Fireplace & Spas.
Write a Review
