Building Alliances. Delivering Solutions.
At NPL Canada, we pride ourselves on being one of North America's largest underground utility contractors, with over 25 years of pipeline experience and expertise. We deliver a complete range of construction and maintenance services to the utility industry across Canada, with a vision of sustainability for the future. Our primary business is natural gas distribution construction, but we also offer solutions for electric, communications, and renewable energy infrastructure.
Our Guiding Principles
Our company makes an impact, and it's our job to ensure it's a positive one. We operate according to a unique "alliance" model that delivers effectiveness, efficiency, and scale while adding significant value for our utility and energy customers. This sets the standard for best-in-class service and safety within our industry. Our top priority is the safety of our team members, customers, subcontractors, and the communities we serve.
Our Services
NPL Canada is guided by a mission of sustainability for the future. With a commitment to alliances with our customers and suppliers, high levels of collaboration within our teams, and a vision for a better future, our services are designed towards effectiveness, efficiency, and scale. Our teams pride themselves on projects that combine maximum value with the lowest maintenance possible. Our services include:
- Natural Gas
- Electrical & Renewables
- Industrial
- And more
Safety and Quality
Supported by active leadership, continuous evaluation, and progressive programs, we cultivate a world-class safety culture where every employee takes ownership. This safety emphasis extends to the quality of the product we leave behind. With precise attention to our customers' requirements and applicable regulations, we ensure quality by performing our work the right way, every day.
A Positive Impact
We work to safely and responsibly build out the natural gas infrastructure that powers people's daily activities, while building up the lives and opportunities of our employees, their families, and those in our communities.
General Experience
The reviewers had varying experiences with NPL, with one having an excellent experience and the other having a disappointing one.
Positives
Prompt Service and Attention to Detail
One reviewer praised NPL for their prompt service, promising to fix a driveway and following through on their promise within 24 hours. They also appreciated the extra efforts made by the staff, such as offering to put down sod and seal paving stones with polymeric sand.
Negatives
Poor Planning and Execution
Another reviewer had a negative experience with NPL, citing poor planning and execution of a gas line install. They were unhappy with the lack of consultation, errors made by the crew, and the perception that the crew was not working efficiently.
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