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Any Order, Anywhere, On Time.

Igloo Building Supplies Group Ltd. has come a long way since its humble beginnings in the 1950s. Founded in Hay River, a small Northern town on the shores of Canada's Great Slave Lake, Igloo began as a hardware store that quickly became the go-to company for delivering any order, anywhere, on time. With the Mackenzie Highway and the Canadian National Railroad ending in Hay River, barges, boats, planes, and snowmobiles carried supplies from the town to remote Northern communities, all the way to Tuktoyaktuk. Known as the "Hub of the North, " Hay River was the perfect place for a building supplies company, and Igloo thrived in this harsh and unforgiving climate.

In 1984, Don Stewart's son Barry took a trip to Edmonton, Alberta, to explore the possibility of opening a southern location. Six weeks turned into six months, and Barry never returned home to Hay River. Instead, he established an Edmonton operation that has since grown to become Edmonton's largest supplier of building materials. Although the climate in Edmonton was not as harsh as Canada's North, Igloo quickly discovered the demand for a company that could deliver quality building materials, anywhere, on time.

In 1994, Igloo purchased the building supply company, Northern Eauclaire, and one year later, opened a truss-making plant in Edmonton. Today, Igloo has operations in Yellowknife, Cornwall, and Edmonton. Barry Stewart's dedication to quality has not gone unnoticed, as he was the recipient of the Ernst & Young Entrepreneur of the Year Award in 2004. This award recognizes business leaders who demonstrate excellence and extraordinary success through innovation, financial performance, and personal commitment.

From its tiny roots in Canada's North to its present-day status as a major supplier of building materials worldwide, Igloo has developed a philosophy and management style that thrives on challenge and growth. Our customers benefit daily from the evolution of our business.

Products & Services

Igloo Building Supplies Group Ltd. is a leading supplier of building materials and manufactured products across Canada. With over 60 years of experience in the industry, Igloo has built a reputation for providing high-quality products and exceptional service. Our 11 building supply streams include:

  • Lumber
  • Truss
  • Floor systems
  • Wall panels
  • Stairs
  • Drywall
  • Siding
  • Flooring
  • Finishing
  • Electrical and lighting

Igloo has won numerous awards for its products and services, including the 2020 CHBA Awards of Excellence, the 2020 CHBA Sales Person of the Year - Jason Maheden, the 2019 CHBA Winner - Supplier of the Year, the 2019 CHBA Sales Person of the Year - Matt Kratzmann, the 2018 CHBA Finalist - Supplier of the Year, the 2017 CHBA Finalist - Supplier of the Year, the 2016 CHBA Finalist - Supplier of the Year, the 2017 Brookfield Residential Supplier of the Year, the 2017 Brookfield Residential Award, and the 2019 Customer Insight Winner.

Supply & Manufacturing

Igloo's supply and manufacturing services are second to none. Our truss-making plant in Edmonton allows us to provide high-quality trusses to our customers, and our drywall distribution channel ensures that our customers have access to the best drywall products on the market. Our customer service hub in Cabo San Lucas, Mexico, allows us to serve our customers better, and our design studio in Edmonton provides our customers with the opportunity to see their designs come to life.

Interiors & Exteriors

Igloo's interior and exterior services are designed to meet the needs of home builders, commercial contractors, and renovators. Our lumber, floor systems, wall panels, stairs, drywall, siding, flooring, and finishing products are of the highest quality, and our electrical and lighting products are energy-efficient and long-lasting.

Crating & Marshaling

Igloo's crating and marshaling services are designed to ensure that our customers' products are protected during transportation. We use high-quality materials and proven techniques to ensure that our customers' products arrive at their destination in perfect condition.

Retail

Igloo's retail stores in Edmonton, Yellowknife, and Cornwall provide our customers with access to the best building materials and manufactured products on the market. Our knowledgeable staff is always available to provide advice and assistance, and our competitive prices make us the go-to supplier for building materials in Canada.

Reviews
Positive: Excellent quality products and customer service, with knowledgeable staff like Matt Kratzmann and Jamie Campbell.
Negative: Installation issues, delays, and poor customer support, with some customers experiencing problems with product quality and the company's response to these issues.

Customer Reviews Summary

Igloo Building Supplies: A Mixed Bag of Experiences

Customers have had varying experiences with Igloo Building Supplies, with some praising the company for their quality products and excellent customer service, while others have had issues with the installation, delays, and customer support.

Positive Feedback: Quality Products and Exceptional Customer Service

Customers like Donald Shearer and Brady McDonald appreciated the knowledgeable staff and the quality products offered by Igloo Building Supplies. The company's ability to meet customer needs and deliver on their promises has earned them praise from many customers.

Negative Feedback: Installation Issues, Delays, and Customer Support Concerns

On the other hand, customers like Rob M. and Julia experienced issues with the installation and quality of the products, as well as delays and poor customer support. The company's response to these issues, including not standing behind their work and claiming it as normal wear and tear, has left a negative impression on some customers.

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