At Wakefield Family Dentistry, we pride ourselves on providing top-notch dental care to patients of all ages and individual needs. Our commitment to quality is evident in every aspect of our practice, from our highly skilled and experienced dentists to our friendly and dedicated support team. Located in the heart of Milton, Ontario, we strive to create a welcoming and comfortable environment for our patients to receive the care they need to achieve optimal oral health.
Our Services
We offer a wide range of services to cater to the diverse needs of our patients. Our services include:
Cosmetic Dentistry
Are you looking to enhance the aesthetic appeal of your smile? Our cosmetic dentists use the latest techniques and technologies to provide customized solutions that meet your specific needs. From teeth whitening to veneers, we can help you achieve the smile you've always wanted.
Restorative Dentistry
Do you have cavities, cracked teeth, or other oral health concerns? Our restorative dentists are trained to diagnose and treat a variety of conditions, including tooth decay, gum disease, and cracked or broken teeth. We use the latest materials and techniques to restore your teeth to their optimal function and appearance.
Preventive Dentistry
Prevention is key when it comes to maintaining oral health. Our preventive dentists are committed to helping you prevent dental disease through regular check-ups, cleanings, and personalized oral hygiene advice. We also offer fluoride treatments and sealants to help protect your teeth from decay and sensitivity.
Nightguards & Sportsguards
Do you grind your teeth at night or participate in contact sports? Our custom-made nightguards and sportsguards can help protect your teeth and jaws from damage and injury.
Tooth Loss Solutions
Have you lost a tooth due to decay, injury, or gum disease? Our tooth loss solutions include dental implants, crowns, and bridges, all designed to restore your natural smile and functionality.
Meet Our Team
Our team consists of experienced and skilled dentists, registered dental hygienists, and administrative staff who are dedicated to providing exceptional care to our patients. We take the time to answer all of your questions and concerns, and we work closely with each patient to develop personalized treatment plans.
Quality Care at Every Turn
At Wakefield Family Dentistry, we are committed to providing quality care at every turn. From our state-of-the-art facilities to our friendly and knowledgeable staff, we strive to create a comfortable and welcoming environment for our patients. We promise to treat you with the respect and care you deserve, and to help you achieve optimal oral health.
Customer Service and Communication Issues
The reception staff have been criticized for their lack of customer service and poor communication skills. A patient had to phone multiple times to get through, only to be met with rudeness from the receptionist. Another patient had a similar experience, finding it difficult to contact the practice and being met with poor service when they finally did.
Long Wait Times and Lack of Compassion
Patients have experienced long wait times for appointments, including an emergency appointment for a patient who was left in pain for weeks. The receptionist has been accused of lacking compassion and having a "disgusting attitude" towards patients.
Positive Experiences and High-Quality Care
However, there have been several positive experiences reported. A patient had a successful tooth extraction and was impressed with the painless procedure and quick service. Another patient was pleased with the professionalism and quality of care received, including a successful tooth reconstruction. The staff were also commended for their efforts in resolving a situation that initially went wrong.
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