Trusted Partner for Industrial and Commercial Solutions
At Intercity Industrial, we're dedicated to providing top-notch supply, repair, and logistics services to businesses in Northwestern Ontario. With over 40 years of experience, we've established ourselves as a trusted partner for industries across the region. Our commitment to quality, efficiency, and customer satisfaction has earned us a reputation as the go-to supplier for industrial and commercial solutions.
Our Services
We take pride in offering a comprehensive range of products and services that cater to the diverse needs of our customers. From construction supplies to machine shop supplies, industrial work clothing, safety supplies, and rental equipment, our inventory is unmatched in the region. Our logistics planning and warehousing center ensures that products are stored and transported efficiently, meeting our customers' on-site requirements. Furthermore, our vending solutions provide a convenient and cost-effective way to manage inventory, saving businesses time, money, and space.
Our Story
Intercity Industrial has a rich history that dates back to the 1970s, when we first started supplying products to the pulp and paper industry. Over the years, we've diversified our services to include welding supplies and gases, machine shop supplies, and fasteners, with the goal of reducing transactional costs for our customers and improving their operating efficiencies. Today, we work closely with small, medium, and large companies to streamline their entire industrial supply chain.
Our Purpose and Values
Our purpose is to perpetually meet our customers' supply requirements while consistently exceeding their expectations. We strive to earn and uphold a trusted and collaborative role in our customer operations. Our quality management program ensures that the right goods are delivered at the right time, and our certification to transport dangerous goods provides an added layer of safety and assurance.
Why Choose Us
Intercity Industrial products comply with all safety and government regulations, and our membership in the AD Group enables us to negotiate preferred pricing for our customers. Our quality management system, ISO 9001:2015, ensures that we continually improve our processes to meet our customers' requirements and exceed their expectations.
Exceptional Customer Service
Intercity Industrial has received praise from two satisfied customers, Brandon Lee Trepanier and Michele Poulin, for their exceptional customer service. Both customers had unique requests, and the company exceeded their expectations in terms of professionalism, friendliness, and promptness.
Mechanical Engineering Project
Brandon Lee Trepanier, a mechanical engineering student at Lakehead University, required assistance in finding a specific part for his degree project. Intercity Industrial promptly responded to his inquiry and kept him updated throughout their search. After a week of searching, they successfully found the part and even donated it to Trepanier and his group member. Trepanier expressed his gratitude for the company's professionalism, friendliness, and promptness, stating that he would definitely recommend them.
Locally Owned Business
Michele Poulin, along with her husband, who is a business owner, has had nothing but positive experiences with Intercity Industrial. The staff is described as friendly and willing to go the extra mile for customers. Poulin credits the company's success to their dedication and encourages them to continue their excellent work.
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