Trust your eyes to our expert care
At Optique Chateauguay, we are dedicated to providing exceptional eye care services to our patients in Chateauguay and surrounding areas. Our mission is to provide personalized attention to each patient, using the latest technology and expertise to ensure the best possible vision health. With over 30 years of experience, our team of friendly and knowledgeable optometrists, opticians, and assistants work together to provide a comprehensive range of services, including thorough eye exams, contact lens fittings, eye glasses, sunglasses, and emergency eye care.
Our Services
We understand that every patient is unique, and we strive to provide personalized services to meet each individual's needs. Our services include:
- Thorough eye exams to detect and treat vision problems, eye diseases, and systemic health conditions
- On-site contact lens adjustments and fittings for patients of all ages
- Monitoring for diabetic patients and those with other health conditions
- Surgery follow-up care for cataract and laser eye surgery patients
- Eye emergencies, including red eye, pink eye, and foreign object removal
- Certificates for driver's licenses and other forms
- Wheelchair accessible examination room
- On-site edging and mounting lab
- Over 2,000 frames for children and adults, including exclusive frames for every style and budget
- On-site frame repair and adjustment services
Our Team
Our team is comprised of experienced optometrists, opticians, consultants, and customer service attendants who are dedicated to providing exceptional care and service to our patients. Our optometrists, Dr. Vi Dao, Dr. Johanne Jolin, Dr. Isabelle Labrecque, and Dr. Jacqueline Nguyen, have years of experience and are committed to staying up-to-date with the latest technology and techniques in optometry.
Our Clinic
Our clinic is designed to be welcoming and comfortable for all patients. We have a wheelchair accessible examination room and on-site edging and mounting lab to ensure that all patients receive the care they need. Our clinic is equipped with state-of-the-art technology, including advanced diagnostic equipment and digital retinal imaging.
Why Choose Us?
At Optique Chateauguay, we are committed to providing personalized attention to each patient. We take the time to listen to your concerns, answer your questions, and provide solutions tailored to your unique needs. We understand that every patient is unique, and we strive to provide exceptional care and service to ensure the best possible vision health.
Appointments and Scheduling
Issues with booking appointments through the website were reported, with one reviewer claiming that their request was confirmed but later denied by the staff due to unavailability.
Customer Service
Some reviewers had negative experiences with customer service, citing rudeness from staff members, lack of empathy, and unhelpful responses to concerns. On the other hand, many reviewers praised the staff for being respectful, friendly, and helpful.
Quality of Service
Some reviewers were dissatisfied with the quality of service, including incorrect prescriptions and poor communication. However, many reviewers had positive experiences with the optometrist, citing thorough and patient service.
Prices and Deals
Some reviewers mentioned that they found the prices to be reasonable and appreciated the deals offered, such as 25% off designer frames.
Overall Experience
Reviews were mixed, with some reviewers having positive experiences and praising the staff and service, while others had negative experiences and would not return.
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