Fresh Food, Delivered with a Smile
At Anchor Catering, we're passionate about providing high-quality, fresh, and handmade food to match our first-class service. Founded in 1994, our family-owned and operated business is based in Ashford, Kent, and has been committed to delivering exceptional products and services to our clients for over 25 years.
Our History
Our journey began with a simple mission: to provide the best possible food to our clients. Over the years, we've grown and expanded our operations, but our core values have remained the same. We're dedicated to producing the highest quality goods, sourcing only the freshest ingredients from reputable suppliers, and providing top-notch customer service.
Our Services
We cater to every taste and diet, offering a delicious selection of foods six days a week. Our wholesale sandwiches and food to go ranges include a wide variety of fillings, prepared in-house, with ingredients and flavors both familiar and innovative. We also cater to special dietary requirements, including vegetarian, vegan, gluten-free, and Halal. Whether you're looking for sandwiches, speciality breads, hot eats, salads, fruit salads, or granola platters, we've got you covered.
Our Commitment to Quality
Our quality control procedures begin with regular audits of our suppliers' facilities, ensuring that only the best ingredients make it into our products. We're committed to producing high-quality goods that meet the highest standards of food safety and hygiene. Our production facility is purpose-built, and our stringent food safety controls are in place to ensure that every product that leaves our factory meets our high standards.
Our Ethical Policy
At Anchor Catering, we're committed to conducting our business in an ethical, legal, and socially responsible manner. We extend this commitment to our suppliers and other associated external resources, ensuring that we purchase goods and services to the highest standards of ethical and environmental trade practices.
Food Quality and Options
The majority of reviews criticized the food quality, with some calling it "disgusting" and "the worst possible". Specific issues mentioned included dry ham, mouldy tomatoes, and overly processed ingredients. On the other hand, a few reviewers enjoyed their meals, mentioning fresh and crunchy ingredients, sufficient quantities, and pleasant surprises.
Delivery and Customer Service
Several reviewers expressed dissatisfaction with the company's delivery drivers, describing them as "impatient", "aggressive", and "dangerous". However, one reviewer praised the customer service, mentioning a specific employee, Trudi, who provided exceptional service and helped with next-day orders.
Overall Experience
The reviews were largely negative, with many reviewers expressing disappointment and frustration with their experiences. However, a few reviewers had positive experiences, enjoying their meals and appreciating the convenience of the service.
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