At St. Lawrence Valley Animal Hospital, we are committed to providing exceptional care to your beloved pets. Our dedicated team of professionals is passionate about helping your pet achieve the highest quality of life, while showing respect and compassion to both you and your companion.
We are proud to offer a wide range of services to meet the needs of your pets, including routine medical, surgical, dental, and emergency care. Our state-of-the-art facility is equipped with advanced diagnostic equipment, such as ultrasound and in-house diagnostics, to ensure that your pet receives the most accurate and effective treatment possible.
Medical Services
Our medical services are designed to provide comprehensive care for your pet, from routine check-ups to advanced diagnostics. Our team of experienced veterinarians and technicians are committed to staying up-to-date with the latest advancements in veterinary medicine, ensuring that your pet receives the best possible care.
In addition to routine check-ups, we offer a variety of medical services, including:
- Advanced diagnostics, such as ultrasound and digital radiography
- In-house diagnostics, including blood work, urinalysis, and fecal analysis
- Dental care, including cleaning, extractions, and digital dental radiography
- Laser therapy for pain management and accelerated healing
Surgical Services
Our surgical services are designed to meet the needs of your pet, whether it's a routine spay or neuter or a more complex orthopedic procedure. Our team of experienced veterinarians and technicians use the latest surgical techniques and equipment to ensure the best possible outcome for your pet.
We offer a wide range of surgical procedures, including:
- Routine spays and neuters
- Soft tissue surgeries, such as mass removals and abdominal exploratories
- Orthopedic surgeries, such as cruciate ligament repairs and fracture repairs
- Dental surgeries, such as extractions and oral surgery
Preventive Services
At St. Lawrence Valley Animal Hospital, we believe that preventive care is the best way to ensure a long and healthy life for your pet. Our preventive services are designed to catch potential health issues early and keep your pet healthy and happy.
Our preventive services include:
- Vaccinations
- Parasite prevention, such as flea, tick, and heartworm prevention
- Wellness exams
- Nutritional counseling
- Behavioral counseling
Emergency Services
We understand that emergencies can happen at any time, which is why we offer 24/7 emergency services. Our team of experienced veterinarians and technicians are ready to provide the care your pet needs, no matter the time of day.
Our emergency services include:
- Trauma care
- Critical care
- Emergency surgery
- Hospitalization
Wellness and Vaccination Programs
Our wellness and vaccination programs are designed to keep your pet healthy and happy. We offer a variety of programs to meet the needs of your pet, including:
- Puppy and kitten wellness programs
- Adult wellness programs
- Senior wellness programs
- Vaccination programs
Additional Services
In addition to our medical, surgical, and preventive services, we also offer a variety of additional services to meet the needs of your pet. These services include:
- Online prescription refills
- An online store, offering a variety of pet products
- Pet health insurance
- A pet health library, offering a variety of informational articles
- How-to videos
- News and resources
Contact Us
If you have any questions or would like to schedule an appointment, please don't hesitate to contact us. We are here to help you and your pet in any way we can.
St. Lawrence Valley Animal Hospital
435 Pitt Street
Cornwall, Ontario, K6J 3R3
Phone: 613-932-4094
Fax: 613-932-6770
Email: info@slvah.com
Hours:
Monday-Thursday: 8:00am-8:00pm
Friday: 8:00am-6:00pm
Saturday-Sunday: Closed
Overview of the Reviews
The reviews of St Lawrence Animal Hospital are mixed, with some clients expressing high satisfaction with the care provided to their pets, while others have had negative experiences.
Positive Experiences
Compassionate and Caring Staff
Many reviewers praised the kindness, compassion, and gentle care provided by the staff at St Lawrence Animal Hospital. They mentioned that the vets and receptionists are thorough, follow up on cases, and take the time to answer questions. Some reviewers also appreciated the hospital's willingness to help with difficult decisions, such as euthanizing a beloved pet.
Excellent Care and Service
Several reviewers reported having a great experience at St Lawrence Animal Hospital, with some even stating that they would not take their pets anywhere else. The hospital's ability to handle emergency cases, provide excellent ultrasound services, and offer specialized care were also highlighted.
Negative Experiences
Poor Customer Service
Some reviewers had negative interactions with the receptionists, describing them as rude and uncaring. One reviewer reported being hung up on by the receptionist, while another was refused service for their cat's specialized food needs.
Lack of Transparency and Unethical Practices
A few reviewers expressed disappointment and frustration with the hospital's lack of transparency and what they perceived as unethical practices. One reviewer was not informed about the hospital's cessation of after-hours emergency care, while another felt that the hospital was more concerned with making money than providing quality care.
Disagreements over Treatment and Billing
Some reviewers disagreed with the hospital's treatment plans or billing practices. One reviewer felt that their pet was over-billed for unnecessary services, while another was dissatisfied with the hospital's refusal to sell specialized food.
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