We Clean Your Carpets Not Your Wallet!
At D.W. King, we understand that your home or office is your sanctuary, and you expect only the best for your carpets and upholstery. As a family-owned and operated business, we have been serving the residents of Chilliwack and the Central and Upper Fraser Valley areas since 1974. Our experienced and certified technicians use the latest equipment and eco-friendly products to provide exceptional carpet and fabric care services.
Our Story
Our journey began in 1984 when our owner, Eddie Duffy, started his career in the cleaning industry. With years of experience and expertise, Eddie became a certified technician through the Alberta Rug Cleaners Association in 1985 and again in 1996. In 1996, Eddie decided to purchase a portion of D.W. King, where he worked as an employee for 14 months before becoming the owner and operator. Under his leadership, we have worked hard to become a reliable household name in our community, known for our professionalism, honesty, and reasonable rates.
Our Services
We offer a range of services designed to keep your carpets and upholstery clean, fresh, and free of stains. Our services include:
- Carpet Cleaning: We use state-of-the-art equipment to deep clean your carpets, removing dirt, dust, and allergens to improve indoor air quality.
- Upholstery Cleaning: Our trained technicians will gently clean your upholstered furniture, including chairs, sofas, and mattresses, to remove stains and odours.
- Stain Guard Protection: We offer effective stain guard protection services to prevent permanent stains on your carpets and upholstery.
- Residential and Commercial Carpet Cleaning: We provide cleaning solutions for residential and commercial properties, including strata common areas.
- Upholstery Care: We clean and maintain your office furniture and home upholstery to keep them looking their best.
Our Equipment
We use only the finest equipment and products from reputable brands to ensure your carpets and upholstery are cleaned safely and effectively. Our fleet of equipment includes superior, high-heat truck mounts by Prochem, a leading name in the professional carpet and fabric cleaning industry.
Our Promise
At D.W. King, we are committed to providing exceptional service, expert cleaning solutions, and unparalleled customer care. We understand that your carpets and upholstery are an investment, and we are dedicated to protecting and maintaining them to keep them looking their best.
Get in Touch
If you would like to learn more about our services or schedule an appointment, please do not hesitate to contact us.
Customer Service Experience
The customers' experience with the company's customer service is mixed. On one hand, some customers have reported poor customer service, with one customer mentioning that the owner had zero customer service and was rude when called on a Sunday. On the other hand, several customers have praised the company's customer service, stating that they were patient, knowledgeable, and a pleasure to work with.
Quality of Work
The majority of customers are extremely satisfied with the quality of work provided by the company. They have praised the company's expertise, efficiency, and attention to detail in their carpet cleaning services. Some customers have mentioned that the company was able to transform their carpets from terrible conditions to like-new conditions.
Recommendations
Many customers have highly recommended the company's services to others, stating that they would use them again and have already recommended them to friends and family.
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