Send Love, Receive Smiles!
At Bloomex, we're passionate about delivering exceptional floral arrangements and gift baskets that bring joy to people's lives. With a commitment to quality, freshness, and customer satisfaction, we've established ourselves as a leading online florist in Canada.
Our History
Our journey began with a simple yet ambitious goal: to make sending and receiving flowers and gifts a seamless, enjoyable experience. Over the years, we've worked tirelessly to refine our processes, expand our product offerings, and build a team of dedicated professionals who share our passion for excellence.
Our Services
We offer a wide range of services designed to help you express your emotions, celebrate special occasions, and show your appreciation for loved ones. Our services include:
- Online flower ordering with same-day delivery across Canada
- A vast selection of bouquets, arrangements, and gift baskets for various occasions
- Customizable gift options, including add-ons like chocolates, teddy bears, and balloons
- Corporate gift solutions, including bulk orders and discounts
- Flower care and maintenance tips to help your blooms last longer
What Sets Us Apart
At Bloomex, we're committed to providing an exceptional customer experience. We believe in the power of flowers and gifts to bring people closer, and we're dedicated to helping you make a lasting impression. Our team of experts works closely with local florists and suppliers to ensure that our products meet the highest standards of quality and freshness. We're also proud to offer a price match guarantee, ensuring that you get the best value for your money.
Customer Testimonials
Don't just take our word for it! Our customers rave about our services, and we're proud to share some of their stories with you. From birthday bouquets to corporate gifts, we've helped thousands of Canadians make their mark with our unique and thoughtful offerings.
Delivery Issues and Poor Customer Service
Both reviewers experienced significant issues with Bloomex's delivery service, including late delivery, dead flowers, and unordered items. The flowers were often left on the front porch without notification, and the company failed to apologize or take responsibility for the mistakes.
Deceitful Business Practices
Karm A. alleges that Bloomex engages in deceitful business practices, including lying about their orders, sending dead flowers, and failing to provide refunds. The reviewer claims that the company's store credits are worthless and that they will charge customers again for resendments.
Poor Quality of Flowers and Products
Both reviewers received dead, frozen, and brown flowers, and in some cases, unwanted items such as birthday bouquets when get-well bouquets were ordered. The flowers were often of poor quality, and the company failed to upgrade the bouquets as promised.
Lack of Accountability and Customer Dissatisfaction
The reviewers express frustration and disappointment with Bloomex's customer service, citing a lack of accountability and a refusal to take responsibility for their mistakes. The company's response to complaints is often inadequate, offering only in-store credits or insisting that customers pay again for resendments.
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