Get back on the road in no time with Hamilton Tire Shop!
At our tire shop, we understand the importance of having a reliable and efficient vehicle. That's why we're dedicated to providing top-notch tire services to residents of Hamilton, Ontario, and surrounding areas. Our team of experienced technicians is committed to delivering exceptional customer service and high-quality workmanship to get you back on the road in no time.
Our Story
We pride ourselves on being a family-owned and operated business that has been serving the Hamilton community for years. Our passion for providing excellent customer service and our commitment to using only the highest-quality products have earned us a reputation as one of the most trusted tire shops in the area.
Our Services
We offer a wide range of tire services to meet the needs of our customers. From seasonal changeovers to wheel balancing and flat repairs, our team is equipped to handle it all. We use only the latest technology and equipment to ensure that our work is done efficiently and to the highest standards. Some of our popular services include:
- Bolt-on seasonal changeovers with rims
- Low-profile tire installation
- Standard flat repairs
- Road force wheel balancing
- Wheel balancing
We also offer a variety of promotions and rebates on select tire brands, including Michelin, BFGoodrich, Uniroyal, Yokohama, and Bridgestone.
Our Mission
Our mission is to provide our customers with the best possible advice and service to get them back on the road in no time. We strive to build long-term relationships with our customers by delivering exceptional service, honest advice, and unbeatable prices.
Our Values
At our tire shop, we value:
- Honesty: We believe in providing our customers with honest advice and transparent pricing.
- Quality: We're committed to using only the highest-quality products and delivering exceptional workmanship.
- Customer Service: We strive to provide our customers with the best possible service and ensure that they're completely satisfied with their experience.
Service and Quality
Gilbert's Tire Shop has received a mix of reviews, with some customers expressing dissatisfaction while others have had positive experiences. One reviewer, Chris Cummings, gave the shop a 1-star rating, stating that it is the "worst tire shop in Hamilton" and that they felt ripped off. Cummings claimed that one of the tires they purchased was defective and that the shop refused to replace it. Another reviewer, Paul Wells, also gave the shop a 1-star rating, stating that the service has declined and that they were left waiting for over an hour without an explanation.
On the other hand, many reviewers have praised Gilbert's Tire Shop for its excellent service and quality. Reviewers such as Rob Potter, Scott Bodaly, James Dietrich, Brian Beck, Matthew Dia, Marcio Lourenco, Susan Shepley, and Tom Champion all gave the shop 5-star ratings. They praised the shop's fast and well-priced services, friendly and knowledgeable staff, and efficient operations.
Personalized Experience
Some reviewers have noted a decline in the shop's personalized service. Paul Wells mentioned that the shop's staff now treats customers like "just a number" and that the personalized feeling they used to experience is gone. Similarly, another reviewer mentioned that the shop's staff used to take the time to explain things clearly and were knowledgeable about their products, but this is no longer the case.
Efficiency and Speed
Many reviewers praised the shop's speed and efficiency, with some mentioning that they were in and out in a matter of minutes. James Dietrich noted that the shop's staff know what they're doing and provide exceptional customer service, while Matthew Dia mentioned that their winter tire change took only 20 minutes. Marcio Lourenco and Susan Shepley also praised the shop's quick service, with Lourenco noting that they were in and out quickly and Shepley saying that the shop's staff were efficient and got customers what they need quickly.
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