Building Trust, One Project at a Time
At Griffiths Plumbing & Bathroom Renovations, we have been proudly serving the Cowichan Valley community since the 1930s. Our commitment to providing exceptional service, quality workmanship, and unparalleled customer satisfaction has earned us a reputation as one of the most trusted plumbing and bathroom renovation companies in the region. With over 80 years of experience, our team of skilled professionals has the expertise to handle a wide range of projects, from simple plumbing repairs to comprehensive bathroom renovations.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of our clients. Our bathroom renovation services include everything from basic bathtub and shower replacements or conversions to full contracting services for larger bathroom renovations that require electrical, flooring, and other finishing installations. We can even help you prep for tile installation. Our plumbing services include hot water tank replacement, plumbing repairs, and water treatment and pump systems installation. We only install high-quality products from trusted brands, ensuring that our clients receive the best value for their investment.
In addition to our technical expertise, we pride ourselves on our commitment to exceptional customer service. Our team is dedicated to providing personalized attention to each client, ensuring that their unique needs and concerns are addressed throughout the project. We understand that every project is unique, and we take the time to listen to our clients' goals and aspirations, working closely with them to bring their vision to life.
Our History
Our story began in 1933, when Jack Griffiths became the manager of the Duncan branch of R.H. Ormond Co. In 1940, Jack took over the local branch and founded Griffiths Plumbing, which has since become a family-owned and operated business. Over the years, we have evolved and adapted to the changing needs of our clients, but our core values of integrity, honesty, great service, and quality workmanship have remained unchanged.
Our Commitment to You
At Griffiths Plumbing & Bathroom Renovations, we are committed to providing our clients with exceptional service, quality workmanship, and unparalleled customer satisfaction. We take pride in our work and strive to build long-term relationships with our clients, based on trust, respect, and mutual understanding. Whether you're looking to renovate your bathroom, replace your hot water tank, or simply need plumbing repairs, we are here to help.
Overview
The reviews for Griffiths are overwhelmingly positive, with 14 out of 15 reviewers giving the company 5-star ratings. The common themes among the positive reviews are excellent service, reliable and prompt response times, friendly and professional staff, fair pricing, and high-quality workmanship.
Quality of Work and Service
The reviews highlight the company's expertise in water heater installation, plumbing leak repair, and water tank replacement. Customers praise the efficiency and professionalism of the plumbers, with one reviewer noting that the plumber was "very polite, efficient, and helpful." Another reviewer commends the company for their prompt response to emergencies, replacing a well pressure tank on short notice.
Customer Service
Many reviewers compliment the company's customer service, citing the helpfulness of the office staff, the responsiveness of the plumbers, and the overall ease of the installation process. One reviewer notes that the plumber was "extremely friendly" and went above and beyond to ensure a satisfactory experience.
Price and Value
Several reviewers praise the company's pricing, stating that it is fair and competitive. One reviewer notes that the price was "exactly as quoted" and lower than what other competitors were offering.
Negative Review
However, one reviewer had a significantly different experience, rating the company 1 star. They reported a series of delays and unmet promises, including a plumber showing up late and failing to complete all the agreed-upon work. The reviewer concludes that they would not recommend the company to others, citing poor service and poor communication.
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