Experience banking that is Invested in you.
At Mainstreet Credit Union, we're committed to providing our members with exceptional banking services that cater to their unique needs. As a co-operative, we exist solely for the benefit of our members, and we're dedicated to helping them achieve their financial goals.
Our History and Mission
Mainstreet Credit Union has a rich history of serving the communities of Southwestern Ontario. Our story began with a simple yet powerful idea: to create a financial institution that puts the needs of its members first. Today, we're proud to be one of the leading credit unions in the region, with a strong reputation for delivering exceptional service and innovative solutions.
Our Services
At Mainstreet Credit Union, we offer a wide range of services designed to meet the diverse needs of our members. Whether you're an individual, a business, or an agricultural operation, we have the expertise and resources to help you succeed. Our services include:
- Personal banking services, such as savings accounts, chequing accounts, credit cards, and loans
- Business and agricultural banking services, including commercial loans, lines of credit, and merchant credit and debit services
- Investment and wealth management services, including personal investing, private wealth, and Qtrade
- Online banking and mobile banking services for convenient access to your accounts
- Financial advice and planning services to help you achieve your goals
Our Values
At Mainstreet Credit Union, we're guided by a set of core values that shape everything we do. We believe in:
- Putting our members first and always acting in their best interests
- Providing exceptional service and building strong relationships with our members
- Delivering innovative solutions and staying ahead of the curve in banking and finance
- Being a responsible and active member of our communities, and giving back through profit-sharing and other initiatives
What Sets Us Apart
So what makes Mainstreet Credit Union different from other financial institutions? For starters, we're a co-operative, which means that we're owned and controlled by our members. This gives us the freedom to focus on what's best for our members, rather than trying to maximize profits for shareholders. We also have a strong commitment to our communities, and we're proud to invest in local initiatives and support local causes.
Join the Mainstreet Family
If you're looking for a banking experience that's truly invested in you, we invite you to join the Mainstreet family. With our competitive rates, innovative services, and commitment to exceptional service, we're confident that you'll find a better way to bank with us.
Positive Experiences
The staff at this credit union are consistently praised for their exceptional customer service. They go out of their way to help members, ensuring all their banking needs are met and exceeded. Readers have expressed their satisfaction by recommending the credit union to their friends and family.
Negative Experiences
Unfortunately, not all experiences are positive. One reviewer has shared multiple instances of poor treatment, describing the credit union as "extremely unhelpful" and "unprofessional" over a 20-year period. The reviewer highlights errors on their accounts, citing a lack of accountability and a tendency to blame the customer.
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