Business Details
36 Years
experience
Trusted Security & Telecommunications Solutions in Grande Prairie
CCSI (Custom Communications & Security Inc.) has been a trusted provider of telecommunications and security solutions for over 30 years, serving businesses and residential clients across Alberta and British Columbia. Founded in 1990 as Custom Communications (1990) Corp., we were the first authorized dealer for Telus solutions in Grande Prairie and pioneers in introducing cellular products to the region. Our expertise spans business telephone systems, security solutions, and structured cabling, delivered by a team of certified professionals committed to innovation and customer satisfaction. Under the leadership of owner Vernon Boyd, we have grown to operate two offices in Grande Prairie and Peace River, supported by sister companies Hi-Tech Business Systems and Deltek Communications. Our team combines decades of industry experience with a dedication to community involvement, exemplified by our long-standing support for Big Brothers Big Sisters of Grande Prairie.We specialize in tailored solutions, including VoIP/SIP systems, IP camera networks, ULC fire alarm monitoring, and fibre optic cabling, ensuring seamless communication and robust security for our clients. Recognized as the Grande Prairie Chamber of Commerce Small Business of the Year (2012/2013), we maintain a legacy of excellence through our commitment to cutting-edge technology and personalized service. Our structured cabling solutions reduce downtime and operational costs while enhancing flexibility for future growth. With a focus on reliability and transparency, we provide end-to-end support from system design to installation and maintenance. Our promise is to simplify the complexities of modern technology, allowing clients to focus on their core objectives while we safeguard their investments and streamline their operations.
Services
Business Telephones
Security Solutions
Data & Fibre Optic Cabling
Camera Systems
Key Fob Access Control
Details
- Year established: 1990
Highlights and features
- We offer over 30 years of experience in telecommunications and security solutions.
- Our team includes certified professionals with industry-specific expertise.
- We provide tailored solutions for businesses and residential clients.
- We are recognized as the Grande Prairie Chamber of Commerce Small Business of the Year.
- Our structured cabling systems reduce downtime and operational costs.
Associations and certifications
- ULC
What people say
Prompt service
Awesome sales team
Knowledgeable and skilled techs
Services
Business Telephones
Customized VoIP/SIP and IP telephone systems designed to enhance business communication efficiency. Our solutions support remote work, scalability, and advanced features like video conferencing. With over 30 years of experience, we ensure seamless integration and maintenance for businesses of all sizes.
Security Solutions
Comprehensive security systems including ULC fire alarm monitoring, IP camera networks, and key fob access control. Tailored to protect commercial and residential properties with cutting-edge technology. Our solutions offer remote monitoring, smart detection, and scalable infrastructure for long-term reliability.
Data & Fibre Optic Cabling
End-to-end structured cabling solutions for voice, data, and fibre optic networks. Designed to reduce downtime and operational costs while supporting high-bandwidth applications. Our installations adhere to industry standards, ensuring scalable and efficient infrastructure for businesses.
Camera Systems
Advanced IP camera systems with high-resolution imaging, app-based remote monitoring, and video analytics. Solutions include thermal cameras, PTZ systems, and migration support from analog to IP technology. Designed to enhance property security and operational oversight.
Key Fob Access Control
Secure key fob access systems for commercial properties, offering customizable entry management and real-time monitoring. Integrates with existing security infrastructure to control access points efficiently. Ideal for businesses requiring enhanced physical security and audit trails.
People
Vernon Boyd
Owner
Vernon Boyd founded CCSI after graduating from NAIT's Telecommunications Technician Apprenticeship Program. With a career spanning decades in the telecom industry, he previously worked for Telus Communications and actively contributes to community organizations like Big Brothers Big Sisters of Grande Prairie.
James Melmoth
Service Manager
James Melmoth leads CCSI's Service Department with 28 years of experience in telecommunications. A NAIT graduate, he previously worked at Northwest Telecom in Whitehorse and has built a reputation for technical expertise and customer-focused service delivery in Grande Prairie.
Michelle Pelletier
Sales Team
Michelle Pelletier has over 21 years of experience in telecommunications and security sales. A graduate of GPRC's Office Administration program, she specializes in designing customized solutions for businesses and residential clients, leveraging her deep industry knowledge.
Questions
What security solutions does CCSI offer?
CCSI provides ULC fire alarm monitoring, IP camera systems, key fob access control, and integrated security solutions tailored to commercial and residential properties.
Do you provide telecom solutions for small businesses?
Yes, we offer VoIP/SIP systems, digital telephone solutions, and accessories designed for small to large businesses, ensuring scalability and cost efficiency.
How can structured cabling benefit my business?
Structured cabling reduces downtime, lowers maintenance costs, and enhances network flexibility, supporting high-bandwidth applications like video conferencing and security camera streaming.
Are your security camera systems customizable?
Yes, we offer IP cameras with features like app access, video analytics, and thermal imaging, with options for indoor, outdoor, and PTZ configurations.
What areas do you serve?
CCSI serves Northern Alberta and British Columbia, with offices in Grande Prairie and Peace River, and partners in Slave Lake and Fort St. John.
