Under promise and over deliver is our goal on every project
At Frontier Refrigeration and Mechanical Services, we're passionate about helping businesses and organizations in Winnipeg and beyond achieve optimal performance through reliable mechanical systems and exceptional customer service. Since our inception, we've been working diligently to provide innovative solutions tailored to meet your specific needs.
What We Do
Our diverse team of professionals offers a comprehensive range of services across various domains:
**Commercial Refrigeration Services
- Sales and installation of high-quality refrigeration equipment
- Comprehensive maintenance and repair services
- Energy efficiency assessments and upgrades
- Specialized solutions for cold rooms, food storage, and process refrigeration
**Mechanical Services
- Design, installation, and maintenance of heating, ventilation, and air conditioning systems
- Troubleshooting and repair of all major brands and models
- Comprehensive preventative maintenance programs
**Geothermal Services
- Geothermal system installations and maintenance
- Technical expertise in loop field design, ground-source heat pumps, and more
- Consultation on geothermal potential and feasibility
Our Values
Our core values guide us in everything we do:
- Innovation: We invest in cutting-edge technology and knowledge to offer the most effective solutions.
- Responsiveness: We prioritize efficient communication and timely service to minimize downtime.
- Customer-Centricity: We go above and beyond to understand your unique challenges and provide tailored solutions.
- Integrity: We maintain transparency, honesty, and open communication throughout every project.
Why Choose Frontier Refrigeration and Mechanical Services?
Our commitment to exceptional customer service, coupled with our extensive expertise and proven track record, makes us the ideal partner for your business. We pride ourselves on:
- State-of-the-art technology: We utilize the latest equipment and software to ensure accurate diagnoses and efficient repairs.
- Experienced technicians: Our team of certified technicians are skilled in handling various equipment and systems.
- Tailored solutions: We carefully assess each situation and provide customized recommendations.
- Honest communication: We provide clear and concise information about our services and pricing.
Let's partner up to keep your business running smoothly and efficiently!
Services and Knowledge
Frontier's phone presence and knowledge of geothermal systems received praise from many customers. They were description as excellent, professional, and knowledgeable about refrigeration systems. Several customers mentioned that the staff were friendly and helpful.
Booking and Authorization
However, some customers experienced difficulties when booking a tech visit. One customer was asked to pre-authorize up to $750.00 on their credit card before booking, which they felt was unacceptable. The customer was concerned that the pre-authorization form did not specify the terms and conditions and did not provide a link to review them.
Communication
Poor communication was a concern for one customer who did not receive a call back after leaving a message.
Quality of Work
On the other hand, several customers praised the quality of work provided by Frontier. They mentioned that the staff were knowledgeable, efficient, and courteous, and that the work was done correctly the first time.
Business Relationships
Frontier has established a strong partnership with local businesses, including Little Brown Jug Brewing, who rely on them for mechanical issues. The company's pricing and service were described as fair and reliable.
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