Your Partner in Automotive Excellence
Fusion Credit Union is a community-owned financial institution dedicated to empowering our members and strengthening the communities we call home. Founded in 1955, we have proudly served generations of individuals and businesses, providing personalized financial solutions and fostering a spirit of shared success.
Our Mission
Our mission is to empower our members through:
- Providing personalized financial guidance and solutions.
- Offering competitive rates and innovative services.
- Building a strong and connected community through shared success.
Services We Offer
Personal Banking
- Everyday Banking: Chequing, Savings, Youth Savings, and Online Banking options.
- Investments: Credit Cards, Mutual Funds, TFSAs, and Term Deposits.
- Personal Loans: Personal and Student Financing solutions.
- Wealth Management: Customized financial planning and investment strategies.
Business Banking
- Business Chequing and Savings accounts.
- Commercial and Agricultural Financing.
- Payroll Services and Merchant Programs.
Community Involvement
At Fusion, we believe in the power of community and are actively involved in supporting local initiatives through the Full Circle Fund and various partnerships. We proudly contribute to building a stronger and more vibrant future for our members and the communities we serve.
Our Values
- People-Centered: We prioritize understanding your needs and delivering personalized solutions.
- Transparency: We believe in open communication and clear ethical practices.
- Community: We are committed to investing in our communities and supporting local businesses.
- Sustainability: We strive to make responsible financial decisions that benefit our members and the environment.
- Innovation: We embrace new technologies and solutions to improve your experience.
Banking Experience Feedback
General Overview
The feedback provided by the authors indicates a mix of opinions about the banking experience. However, the majority of the reviews express dissatisfaction with the services offered by the bank.
Negative Feedback
- Lack of Accessible Services: One author, Jeff MacIsaac, expressed frustration over the inability to obtain a cheque book in-branch and the requirement to order two via mail. Additionally, he criticized the bank's operating hours as being insufficient.
- Unhelpful and Unreliable Services: Morgan Cheverie's review described the bank as "Absolutely Useless" and recounted several negative experiences, including difficulties with building a new structure and increasing the debit card limit. The author also mentioned concerns about confidentiality breaches and employee turnover at their local branch.
Positive Feedback
- Tremendous Job by Tellers: Clifford Tetzlaff's review highlighted the excellent service provided by the bank's tellers, expressing satisfaction with their work.
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