Welcome to Comfort Suites Kelowna, your modern escape in the heart of the Okanagan Valley!
Nestled amidst the vibrant landscape of Kelowna, our all-suite hotel offers a tranquil sanctuary for both business and leisure travellers. Situated just minutes from the city's thriving downtown area, stunning beaches, wineries, and breathtaking natural attractions, we provide the perfect basecamp for your exploration.
Experience Luxurious Accommodations
Choose from 11 distinctive room types, ranging from comfortable Queen/Double suites to spacious Family and Honeymoon Suites. Each suite features a modern design, equipped with everything you need for a comfortable and memorable stay. Enjoy amenities such as a complimentary hot breakfast buffet, indoor swimming pool with waterslide and hot tub, fitness centre, and complimentary high-speed Wi-Fi.
Tailored Services and Amenities
At Comfort Suites Kelowna, we pride ourselves on offering exceptional service and unforgettable experiences. Our dedicated team caters to your every need, with thoughtful amenities like:
- 24-hour front desk and concierge services
- Business centre with meeting and event facilities
- Convenience store and coffee shop
- On-site guest laundry and dry cleaning services
Explore the Beauty of Kelowna
Kelowna is a paradise for wine lovers, outdoor enthusiasts, and adventurers alike. Discover:
- Award-winning wineries: Embark on a guided tour and tasting at renowned vineyards in the nearby region.
- Sparkling Okanagan Lake: Rent a boat, paddleboard, or kayak and enjoy the serene beauty of the lake.
- Thriving downtown: Explore a vibrant culinary scene, browse local shops, and catch a game or a performance at Prospera Place.
Discover Comfort Suites Kelowna and experience an unforgettable stay in the heart of this remarkable city!
Accommodation Issues
Several guests have reported issues with the hotel's policies and management. Author Tamara Loughran was not accommodated for a group booking, citing unmet expectations and poor communication. The hotel's staff was inflexible and unaccommodating, leading to a negative experience for the group.
Positive Aspects
Despite the negative experiences, some guests have reported positive aspects of their stay. Author Kombuchaa En Tu Boca praised the hotel's front desk staff for being helpful and accommodating. Author Rockstar Canada found the hotel to be modern and clean, with friendly staff. Author Tammy Frakking enjoyed the hotel's location, check-in, and amenities, including a hot breakfast.
Cleaning and Maintenance
Author Tamara Loughran mentioned that the hotel was generally clean and well-maintained, but noted that a few simple changes could improve the experience for families and teams. Author Rockstar Canada also mentioned that the hotel was modern and clean.
Criticisms and Complaints
Several guests have reported criticisms and complaints about the hotel's management and staff. Author Tamara Loughran was unhappy with the hotel's inflexible policies and poor communication. Author Jasmine Jobin reported rude and unaccommodating staff, as well as false information and poor treatment.
Lack of Transparency
Author Jasmine Jobin experienced issues with the hotel's deposit and payment policies, citing false information and poor communication. The hotel's staff was also unaccommodating and unhelpful.
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