Our Story
Totem Towing has been serving the Greater Victoria and Westshore communities for over 45 years. Our story began in 1973 when Neil Clarke founded the company with a single tow truck. Over the years, we have expanded our fleet to over 28 trucks and trailers, employing a team of 46 staff members.
Our History
Our company's rich history is filled with milestones and achievements. In the early days, our founder Neil Clarke acquired Tolmie Towing, expanding our fleet to 12 trucks. In the 1990s, we merged our operations with Colwood Sooke Towing, growing our fleet to 15 tow trucks.
Our Team
Our team is dedicated to providing exceptional service and tow truck repair services to our customers. With over 45 years of experience, we have built a reputation for being reliable, efficient, and professional. Our team consists of experienced tow truck operators, mechanics, and dispatchers who work together to ensure that our customers receive the best possible service.
Our Services
At Totem Towing, we offer a wide range of services, including:
- 24/7 tow truck services for fast and efficient assistance
- Lockout services for unlocking vehicles and providing spare keys
- Booster jump-starts to get your vehicle back on the road
- Towing services for all types of vehicles, from small cars to large trucks and buses
- Vehicle repair services, including towing and winching for stuck vehicles
Our Fleet
Over the years, we have invested in maintaining a modern and well-maintained fleet of tow trucks and trailers. Our fleet consists of state-of-the-art vehicles equipped with the latest technology and equipment to handle any towing situation.
Our Community
We are proud to be a part of the Greater Victoria and Westshore communities, and we are committed to giving back to our community. At Totem Towing, we believe in supporting local businesses and charitable organizations, and we are always looking for ways to give back to our community.
Overall Experience
The reviews highlight the excellent service provided by Totem Towing, with all customers expressing satisfaction and gratitude for the help they received in their time of need.
Prompt and Efficient Service
Customers praised the quick response time of Totem Towing, with wait times ranging from 30 minutes to under 45 minutes, even on a Sunday when most businesses were closed. The tow truck drivers were also commended for their efficient service, getting customers back on the road quickly and safely.
Friendly and Courteous Drivers
The drivers at Totem Towing were consistently described as friendly, kind, and knowledgeable. They went above and beyond to help customers, even assisting with finding solutions to problems outside of their usual scope of work.
Value for Money
One customer mentioned that the bill for the service was fair, and another noted that the cost of the tow was close to the cost of a BCAA membership, making it a worthwhile investment.
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