Comtech Fire Credit Union is a full-service financial institution that offers outstanding benefits to our members and their families. With over $530 million in overall assets and more than 20,000 members across Ontario, our organization has been growing strong for over 50 years. Unlike a bank, our members share in the ownership of our organization, which means they have a say in how we operate. After reserve requirements are met, profits are returned to the membership in the form of lower interest rates on loans and mortgages and higher rates of return on deposit investments.
Our History and Mission
Our history and experience in the communication and technology sectors have provided us with a strong and loyal membership base, and we are considered an employee benefit for many leading companies in this industry. Our mission is to provide our members with financial advice and products in a personalized, relationship-driven environment. We are small enough to know our members by name and large enough to provide the financial resources comparable to larger financial institutions.
Our Core Values
Our core values of honesty and integrity guide everything we do. We earn and maintain the trust of our members, employees, communities, and business partners throughout every interaction. We offer our members products and services that fit their needs and enhance their lives. We respect every individual, and our commitment to excellence is evident in the quality of our services and the expertise of our staff.
Our Services
At Comtech Fire Credit Union, we offer a wide range of financial products and services to meet the needs of our members. Our personal banking services include chequing and savings accounts, credit cards, personal loans, mortgages, and investment products such as term deposits, mutual funds, and retirement savings plans. We also provide insurance products, including accident and sickness insurance, credit life insurance, travel insurance, and home and auto insurance.
Our Commitment to Our Members
We are committed to providing our members with the highest level of service and expertise. Our knowledgeable staff is dedicated to helping our members achieve their financial goals, whether it's saving for a big purchase, planning for retirement, or simply managing everyday expenses. We believe in building strong relationships with our members and providing them with the tools and resources they need to succeed financially.
Fees and Charges
The reviewer expresses disappointment and frustration with Comtech's transfer fees, which they were not aware of until they tried to transfer their funds to a different financial institution. The fee, amounting to $135, was unprecedented in their experience with other financial institutions.
Lack of Transparency
The reviewer implies that Comtech failed to adequately disclose their transfer fees, leading to a negative surprise when they tried to transfer their funds.
Poor Customer Experience
The reviewer's overall experience with Comtech was marred by the unexpected transfer fee, leading them to state that they will never bank with Comtech again.
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