A Trusted Name in Home Appliance Repair and Parts in Thunder Bay
Since 1977, General Appliance Centre has been a trusted name in home appliance repairs and parts throughout Thunder Bay and the surrounding area. Family-owned and operated, we are committed to providing exceptional customer service, professional repairs, and an unmatched selection of appliance parts.
What Sets Us Apart?
Our team of experienced technicians are factory-trained and certified to handle all major brands and models of appliances, offering:
- Prompt and guaranteed service: We understand the importance of a functioning household, and we strive to complete repairs in a timely manner.
- Wide range of services: From refrigerator repairs to dishwasher installations and washer diagnostics, we handle it all.
- Expert parts selection: Choose from the largest inventory of major appliance parts in the area, ensuring that you get the right part, every time.
- Customer-focused approach: Our dedicated team is committed to providing personalized attention and ensuring your complete satisfaction.
In-Home Services
- Front load washers
- Top load washers
- Dryers
- Dishwashers
- Microwaves
- Freezers
- Ranges/stoves
- Fridges
In-Shop Services
- Complete diagnostics and repair of all major appliances
- Preventative maintenance plans to keep your appliances running smoothly
Additional Offerings
- Coin-operated and commercial laundry equipment repair and maintenance
- Expert advice and guidance on appliance selection and maintenance
Experience the General Appliance Centre Difference
When you choose General Appliance Centre, you get more than just a repair or a new part - you receive a commitment to:
- Quality craftsmanship: Our repairs are backed by our expertise and guarantee.
- Prompt communication: We provide updates on the status of your repair and estimated completion time.
- Competitive pricing: We offer fair and transparent pricing, with no hidden costs.
- Friendly and helpful staff: Our team is dedicated to providing exceptional customer service and ensuring your complete satisfaction.
General Appliance Centre (GAC) is highly praised for its outstanding customer service and technical expertise. Clients are appreciative of the friendly and polite staff, who are always ready to assist with appliance issues. The technicians are knowledgeable, thorough, and leave the premises tidy after completing repairs. The company is commended for its patience in dealing with back orders and ensuring that clients receive the necessary parts.
The store's wide selection of products from top brands is also a highlight for many customers. Some have even appreciated the advice provided by staff, which has helped them troubleshoot their appliance issues without needing to send a technician. Overall, GAC is recommended for its excellent service, knowledgeable staff, and dedication to customer satisfaction.
However, there are a few negative comments. One client experienced poor customer service and had to wait longer than expected for a technician. Another client felt that the repair cost was too high, given the issue was minor and the technician only spent a short time on the repair.
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