Creating a sense of community, one apartment at a time.
At McKinley, we're more than just an apartment rental company - we're a community dedicated to providing exceptional service and creating a welcoming environment for our residents. With over 40 apartment communities in Southeast Michigan and Central Florida, we're proud to offer a wide range of options to suit every lifestyle and budget. Our commitment to our residents is unwavering, and we strive to provide a personalized experience that exceeds expectations.
Our History
Since 1968, McKinley has been a trusted name in the apartment rental industry. Our founders, who were entrepreneurs from the University of Michigan, had a vision to provide quality housing options to the community. Today, we're proud to continue that tradition, with a team of dedicated professionals who share our passion for service and commitment to excellence.
Our Services
At McKinley, we understand that our residents are more than just tenants - they're our friends and neighbors. That's why we offer a range of services designed to make life easier and more enjoyable. From 24-hour emergency maintenance to pet-friendly communities and beautiful landscaping, we've thought of everything to make our residents feel at home. Our communities also feature a range of amenities, including free parking, fun resident activities, and access to online resident portals to pay rent, make maintenance requests, and receive community announcements.
Our Mission
Our mission is simple: to provide exceptional service, create a sense of community, and make our residents feel valued and appreciated. We believe that our people are the core of who we are, and we strive to foster a culture of diversity, authenticity, caring, and acceptance. We're committed to being extraordinary in everything we do, and we're dedicated to serving our residents, team members, and partners with passion and enthusiasm.
Our Philosophy
At McKinley, we believe in old-fashioned values like hard work, flexibility, and entrepreneurial thinking. We're passionate about serving others and strive to be extraordinary in everything we do. Our people are the backbone of our business, and we work shoulder to shoulder to solve challenges and achieve our goals. We're committed to being a caring, hard-working, positive, and diverse team that makes a difference in the lives of our residents and the communities we serve.
Our Communities
We're proud to serve two major regions - Southeast Michigan and Central Florida - where we've been making a difference since the 1960s. Our communities are located in booming, electric, and diverse economies that are places of commerce, heartfelt communities, and home to some of the best institutions in the country. We're committed to serving and growing in these communities for the next 100 years!
Resident Experiences
Maintenance and Repairs
Residents have reported various maintenance and repair issues, including standing sewage in the courtyard, broken closet shelves, and burst pipes causing flooding. Some have experienced difficulties in getting these issues addressed, with long wait times and lack of response from maintenance staff.
Communication
Several residents have expressed frustration with the communication style of the management and maintenance staff. They have reported being told that issues would be addressed, only to find that they were not. Some have also experienced rude attitudes from staff when trying to report issues.
Noise and Disruptions
Residents have reported noise disruptions, including loud music and cars driving through the complex at all hours. Some have tried to report these issues to management, but have been told that there is nothing that can be done.
Apartment Conditions
Some residents have reported subpar living conditions, including mold, water damage, and holes in the walls. Others have reported issues with appliances, such as dishwashers not working.
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