Where Visitors Become Friends
At Hotel Port aux Basques, we take pride in offering our guests an award-winning Newfoundland hospitality experience. Located in the heart of Channel-Port aux Basques, our intimate lodging accommodations provide the perfect blend of comfort, relaxation, and exceptional service. Our hotel features over 40 rooms, including three suites, all of which are non-smoking and designed to meet the needs of our guests. Our restaurant and lounge offer a taste of Newfoundland and Labrador specialties, ensuring that every meal is a culinary delight.
Our commitment to excellence is evident in every aspect of our hotel. From the cleanliness and comfort of our rooms to the warmth and helpfulness of our staff, we strive to make every guest feel like a valued friend. We understand that traveling can be stressful, which is why we offer a range of amenities and services designed to make your stay with us as relaxing and enjoyable as possible. Whether you're looking for a comfortable place to rest, a delicious meal, or a tranquil atmosphere, we've got you covered.
Our Services
At Hotel Port aux Basques, we're dedicated to providing our guests with an exceptional experience. Our services include:
- Intimate lodging accommodations with 24-7 front desk service
- Delicious dining options featuring Newfoundland and Labrador specialties
- Meeting rooms with a capacity of 125 people
- Autism-friendly rooms and facilities, including a sensory room
- Picture menus for ease at meal time
- Quiet spaces for eating and relaxing
- Adapted rooms with additional safety and security features
- Friendly and helpful staff who are trained to support the Autism Community
Awards and Recognition
We're proud to have received recognition for our commitment to excellence and our support of the Autism Community. Our autism-friendly initiative was featured in CBC News articles, and we've received awards for our efforts to create a welcoming and inclusive environment for all our guests.
Our Story
Our story began with a passion for providing exceptional hospitality and a commitment to making a difference in our community. In 2013, an organization called Autism Involves Me was formed, and we saw an opportunity to support this important cause. We adapted our rooms and facilities to meet the needs of families with autism, and we've been proud to be the first autism-friendly hotel in North America. Today, we continue to strive for excellence in everything we do, from the cleanliness of our rooms to the warmth of our welcome.
Hotel Amenities and Features
The hotel has a pub that is popular among guests, and the restaurant serves delicious food. However, some rooms lack certain amenities, such as microwaves, which are only available in the lobby. Additionally, some rooms do not have nightstand clocks, and the second floor does not have an elevator, which can be a problem for some guests.
Room Comfort and Cleanliness
Guests have reported that the beds and linens are comfortable, and the rooms are clean. However, some guests have experienced noise from the heating system and motor, which can disrupt sleep. The rooms are also described as small, and some guests have reported issues with the tap not working properly.
Staff and Service
The staff are generally friendly and welcoming, with some guests reporting excellent service from the management. However, some guests have had negative experiences with the staff, describing them as unhelpful and lacking knowledge.
Overall Experience
Some guests have reported a good experience at the hotel, with comfortable rooms and good food. However, others have had negative experiences, citing issues with the amenities, cleanliness, and staff. The hotel's location is convenient for those taking the ferry.
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