At Thunder Bay Used Car Superstore, we are proud to be Thunder Bay's leading pre-owned vehicle dealership. Our mission is to provide our customers with an exceptional buying experience, offering a wide range of quality used cars, trucks, SUVs, and vans at competitive prices. With our convenient location in Thunder Bay, Ontario, and our online showroom, we can help you find the perfect vehicle to suit your needs and budget.
About Us
Our team of experienced and knowledgeable sales and service professionals are dedicated to ensuring that our customers receive the highest level of service and support. We understand that buying a used vehicle can be a daunting task, which is why we strive to make the process as smooth and stress-free as possible. Whether you're looking for a reliable daily driver or a luxury vehicle to impress your friends and family, we have something for everyone.
Services
At Thunder Bay Used Car Superstore, we offer a range of services to ensure that your vehicle remains in excellent condition for years to come. Our state-of-the-art service center is equipped with the latest technology and staffed by certified technicians who are dedicated to providing top-notch repair and maintenance services. From routine oil changes and tire rotations to more complex repairs, we can handle it all.
Inventory
Our online showroom boasts a vast inventory of quality used vehicles, with new arrivals added daily. You can browse our selection by make, model, price, year, color, or mileage, making it easy to find the perfect vehicle for your needs. Whether you're looking for a specific brand or model or have a certain budget in mind, we're here to help.
Financing
At Thunder Bay Used Car Superstore, we understand that financing can be a concern for many of our customers. That's why we offer a variety of financing options to fit your budget and credit score. Our team of experienced finance specialists will work with you to find a financing solution that meets your needs and gets you behind the wheel of your new vehicle.
Location
With our convenient location at 819 Fort William RD, Thunder Bay, ON P7B 3A4, and our extended hours of operation, you can visit us at your leisure. Our friendly and knowledgeable staff are always available to answer your questions and help you find the perfect vehicle.
Contact Us
If you're ready to find your new vehicle, stop by our lot or give us a call at (807) 346-8733 or (807) 344-6842. You can also visit our online showroom or contact us through our website to learn more about our selection and services.
Overall Experience
Used Car Superstore (UCS) has received an overwhelmingly positive response from its customers. Many reviewers have praised the sales and tech staff for their excellent service, professionalism, and expertise. Gene Keats, in particular, has been highlighted for his exceptional advice and handling of purchases. Customers appreciate the quick and smooth process of buying a vehicle, as well as the additional benefits offered, such as the lifetime powertrain warranty.
Sales and Service
The sales team has been commended for their courteous, helpful, and knowledgeable approach. Reviewers have appreciated being taken through the buying process step-by-step and have praised the staff for being patient and accommodating. The team has also been praised for their ability to explain complex information, such as warranties, in a clear and easy-to-understand manner.
Add-ons and Extras
Some reviewers have appreciated the extra touches offered by UCS, such as free coffee and attention to detail. Others have highlighted the convenience of the trade-in process and the ease of upgrading to a new vehicle.
Customer Service
UCS has also been praised for its customer service, both before and after the purchase. Reviewers have appreciated the prompt responses to questions and the friendly demeanor of the staff. One reviewer even credited the dealership with fixing their vehicle's air conditioning quickly and efficiently.
Negative Feedback
One reviewer, Brennan Wassaykeesic, has provided a 4-star review, expressing satisfaction with the service but mentioning that they are unsure about the trade-in process after a few months.
Be the first to review Used Car Superstore.
Write a Review
