At First Class Flooring, we pride ourselves on being a family-owned and operated business that has been serving the GTA and Canada for over three decades. Established in 1986, we have grown to become one of the most trusted flooring retailers in the country.
Our Story
Our journey began with a passion for providing the best service and products to our customers. We believe that every home and business deserves a flooring solution that is both beautiful and durable. Our expertise has been honed over the years by our team of knowledgeable professionals who are dedicated to delivering exceptional service. We have built strong relationships with our suppliers and manufacturers to bring you the finest collections of flooring products from around the world.
Our Products
Our product range includes engineered wood, solid wood, laminate flooring, vinyl flooring, and unfinished hardwood flooring. We also offer a wide range of accessories to complement our products. Whether you are looking for a modern grey tone or traditional color palette, we have something for everyone.
Our Services
At First Class Flooring, we understand that proper installation is essential for a floor that will look its best and stand the test of time. Our team of experienced installers are trained to provide expert installation services that meet our high standards. We also offer a comprehensive warranty program to give you peace of mind.
Why Choose Us
We take great pride in offering our customers courteous service, sound product knowledge, uncompromising quality, and value, and the widest variety of products anywhere. Our prices are competitive, and our products are backed by a comprehensive warranty program. With us, you can trust that your flooring needs will be met with professionalism and care.
Our Advantage
At First Class Flooring, we are committed to providing the best service and products to our customers. We believe that every customer deserves a unique and personalized experience. Our knowledgeable staff will work with you to understand your needs and provide you with solutions that meet your budget and expectations.
Get in Touch
If you have any questions or would like to schedule an appointment to visit our showroom, please don't hesitate to contact us. We are located at 10 Marmac Drive, Etobicoke, ON M9W 1E6, Canada. You can reach us at 416-740-9780 or email us at info@firstclassflooring.ca.
Overwhelmingly Positive Reviews
First Class Flooring has received an impressive amount of praise from its customers. Reviewers have highlighted the exceptional service they received from employees such as Joseph, Ariel, and others. These individuals have been credited with providing top-notch customer service, keeping customers informed about the status of their orders, and ensuring a seamless installation process.
Installation Issues and Customer Service Concerns
However, not all reviews have been positive. Sophie Malcangi's review highlights a concerning issue with the company's installation process. Despite the excellent initial experience, the reviewer had to deal with poor customer service when they needed to have their flooring repaired after only a year. The lack of support and follow-up from the company was a major disappointment.
Precedent-Setting Quality and Excellence
On the other hand, several reviewers have praised the company's commitment to excellence and attention to detail. Winning the 2020 Top Choice Award is a testament to First Class Flooring's dedication to delivering high-quality products and services. Reviewers have also praised the company's exceptional craftsmanship, speed of installation, and ease of communication.
Be the first to review First Class Carpet.
Write a Review
