Experience the warmth of comfort, where every moment counts.
At Stonebridge Hotel, we pride ourselves on being the epitome of comfort and charm in the heart of downtown Fort McMurray. Our boutique hotel combines historic allure with contemporary amenities, ensuring that our guests receive the personalized service they deserve. From the moment you step through our doors, you will experience a warm welcome and our commitment to providing unparalleled comfort, making you feel right at home.
Our convenient location appeals to both business and leisure travelers alike. We are adjacent to the largest mall in Fort McMurray, close to Tim Horton's, and within walking distance of downtown shops, restaurants, and businesses. Our guest rooms and suites offer modern convenience with home-style perks such as free Wi-Fi, refrigerators, microwaves, and new 46-inch or larger high-definition LED televisions. Additional amenities include 24-hour front desk service, casual dining at Bailey's Pub, and pet-friendly rooms.
Accommodations Tailored to Your Needs
Our diverse range of guest rooms and suites caters to various preferences and group sizes.
- Standard Single: This affordable room is perfect for solo travelers, boasting a spacious floor plan and a comfortable double-size bed.
- Standard Queen: Often referred to as our "Stonebridge Staple, " this room provides ample living space, a workstation, and a cozy Queen-size bed, making it an excellent choice for both business and leisure guests.
- Standard Double: Share costs without compromising on comfort. This room, equipped with two double beds, is perfect for group travel or accompanied adventurers.
Entertainment and Relaxation
We offer entertainment options that provide the perfect release from a busy day of meetings or exploration. Our Stay & Laugh package allows guests to enjoy discounted comedy shows during their visit, ensuring a delightful and entertaining experience.
Experience Unparalleled Comfort and Service
"It was a nice place to stay even if I live in Fort McMurray. I have to relax so I decided to spend my only 1 night in this Hotel. A relaxing place, great customer service, the staffs are so entertaining and kind. I love it too because the Hotel is by the Mall and the Casino. I'd like to stay again in this Hotel." - Alexandre L, Fort McMurray, Canada (July 1st, 2015)
At Stonebridge Hotel, we strive to provide exceptional comfort and service, making us the top choice for accommodations in downtown Fort McMurray. Our attentive and entertaining staff, coupled with our prime location, ensure that our guests have a memorable and enjoyable stay.
Overall Experience
The majority of the reviewers expressed dissatisfaction with their stay at the hotel, citing issues with service, cleanliness, and amenities.
Service
The service at the hotel was heavily criticized, with guests reporting unhelpful front desk workers, ignored requests, and poor communication. One guest mentioned that their keys were deactivated multiple times, and another reported that their needs were not met despite requesting maid service.
Cleanliness and Maintenance
Guests reported dirty rooms, lack of essentials like soap and towels, and maintenance issues such as poor shower drainage and faulty TV channels. One reviewer mentioned that the room hardly looked clean, and another reported that the shower was difficult to operate.
Amenities
Guests were disappointed with the lack of amenities, including no breakfast option, weak Wi-Fi, and poor quality/selection of food at breakfast. One reviewer mentioned that the hotel did not provide a cot despite their request.
Positive Experience
However, one reviewer had a positive experience with the hotel, praising the team's incredible support and service for an event. They mentioned that the hotel is a great venue and they would definitely use it again.
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