Who We Are
HUB is a trusted partner that empowers businesses and individuals to thrive in a rapidly evolving world. We combine innovative risk management solutions with personalized advice and compassionate care to support you in achieving your goals and protecting what matters most.
Our Vision
A world where individuals and organizations feel empowered, protected, and prepared for the future.
Our Mission
To provide exceptional risk management, insurance, and employee benefits solutions that help our clients navigate uncertainty, achieve success, and build a legacy of resilience.
Our Expertise
Across diverse industries, we offer specialized expertise in:
Risk Management & Insurance Solutions
- Comprehensive risk assessments and mitigation strategies.
- Customized insurance packages tailored to your unique needs.
- Responsive claims handling and proactive risk reduction support.
Employee Benefits & Retirement Solutions
- Innovative health and wellness plans to support employee well-being.
- Comprehensive retirement plans that ensure financial security.
- Employee engagement and communication solutions to foster a positive workplace culture.
People & Technology Solutions
- Strategic human resource management solutions to enhance productivity and performance.
- Innovative technology solutions to streamline processes and optimize workflows.
- Data-driven analytics to glean valuable insights for informed decision-making.
The HUB Difference
Our client-centered approach combines:
- Personalized attention: We take the time to understand your unique needs and goals.
- Proactive communication: We provide regular updates and clear explanations every step of the way.
- Results-oriented solutions: We focus on delivering tangible outcomes that improve your risk management posture and optimize your business performance.
Contact Us Today
Get a fresh perspective on risk management and employee benefits with HUB. Contact us today to schedule a consultation and explore how we can help you achieve lasting success.
Disappointing Experience with Hub International
The majority of the review focuses on the author's poor experience with Hub International. The author, Al S., describes how they reached out to Karen Moore-Mello, a broker at the Acton, MA office, to get a quote for auto and renter's insurance in December 2019. Despite emphasizing the importance of receiving proof of insurance by January 11th, the author claims that Hub failed to deliver on their promise.
The author provides specific details about the issues they encountered, stating that they sent several emails to Hub, including one that mentioned the urgency of the situation. However, the response was inadequate, and the author felt that Hub failed to prioritize their needs.
Inconsistent Communication
Throughout the review, the author expresses frustration with the inconsistent communication from Hub. They mention how they were initially promised a quote, but it took several emails to receive it. The author also highlights how Hub's own blog post, which criticizes negative online reviews, ironic given their own experience.
Summary
The review highlights a disappointing experience with Hub International, citing poor communication, lack of priority, and unmet promises. The author expresses frustration with the inconsistent and inadequate response from the company's broker, Karen Moore-Mello.
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