We Know Bikes. We Love Bikes.
At CyclePath, we're not just a bike shop - we're a community of cycling enthusiasts dedicated to providing top-notch bicycles, gear, and services to Medicine Hat riders of all levels. Since 1995, our locally owned and operated store has been committed to helping you find the perfect ride, whether you're a seasoned athlete or just starting out.
Our Story
As a team of passionate cyclists, we know what it takes to make your ride unforgettable. That's why we're dedicated to offering an unparalleled selection of bicycles and cycling gear from the industry's leading brands. From electric bikes to mountain bikes, commuters to cruisers, we have the perfect ride for you. And with our team of professionally trained bike mechanics and fitters on staff, you can trust that your bike will be expertly serviced and tailored to your unique needs.
Our Services
At CyclePath, we're more than just a bike shop - we're a one-stop-shop for all your cycling needs. Our services include:
- Bike sales: From electric to mountain bikes, we have a vast selection of top-quality bicycles to suit every style and budget.
- Bike service and repair: Our expertly trained mechanics will keep your bike running smoothly, from routine tune-ups to complex repairs.
- Body geometry fit: Our certified bike fitters will help you find your perfect fit, ensuring maximum comfort and performance.
- Special financing: We offer flexible financing options to help you get the bike of your dreams.
- Coaching: Our experienced coaches will help you improve your skills and reach your cycling goals.
Meet Our Team
Our team is comprised of passionate cyclists who live and breathe the cycling lifestyle. We're dedicated to providing exceptional customer service, expert advice, and unparalleled knowledge of the cycling world. Whether you're a seasoned pro or just starting out, we'll help you find the perfect ride and support you every step of the way.
Bike Store Reviews
Positive Experiences
Many customers have had positive experiences with Cyclepath, praising the friendly and non-judgmental staff. They appreciate the store's wide range of products, expert advice, and willingness to go the extra mile to find the right bike or part. Several reviewers have also highlighted the excellent customer service, with staff members taking the time to educate and help them with their purchases.
Negative Experiences
However, some customers have had negative experiences with Cyclepath. One reviewer was unhappy with the store's service and maintenance procedures, citing issues with the chain on their new bike and the expectation that they should be experienced riders. Another reviewer was disappointed with the store's communication and lack of updates on the status of their bike order. A third reviewer was upset with the store's new model of selling bikes, which involves giving a deposit and then trying to find a bike for the customer.
New Bike Issues
Some reviewers have had issues with their new bikes, including problems with the chain, tires, and overall quality. One reviewer had to replace their chain after only a few months, while another reviewer's bike was delayed in shipment. These experiences have left some customers feeling disappointed and frustrated with their purchases.
Unmet Expectations
Finally, some reviewers have expressed surprise and disappointment with the store's new approach to selling bikes. One reviewer noted that the store no longer allows customers to test ride bikes before purchasing, while another reviewer felt that the store's emphasis on high-end brands and products may not be suitable for all customers.
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