Trucks for the Tradesman, Cars for the Thrifty
At JB Trucks N Stuff, we're dedicated to providing our customers with an exceptional car-buying experience. Our team of friendly and knowledgeable staff is committed to helping you find the perfect vehicle that meets your needs and fits your budget. With a vast inventory of pre-owned passenger vehicles, commercial vehicles, and heavy equipment, we're confident that you'll find the right ride for you.
Our History
Serving the London area, our dealership is located at 5075 Dundas Street in Thorndale, ON. Our story began with a passion for providing top-quality vehicles and exceptional customer service. Over the years, we've built a reputation for being a trusted and reliable dealership, and we're proud to serve the local community.
Our Team
Our team is comprised of experienced and trained professionals who are dedicated to making your car-buying experience seamless and stress-free. From our top-trained technicians to our friendly sales staff, we're committed to providing you with the best possible service. Meet our team: John Brotzel, President; Cris Battaglia, General Manager; and Madelin Kovacs, Bookkeeper.
Our Services
At JB Trucks N Stuff, we offer a wide range of services to cater to your vehicle needs. Our inventory includes a diverse selection of pre-owned passenger vehicles, commercial vehicles, and heavy equipment. We also offer financing options and warranties to ensure that you're protected and confident in your purchase. Additionally, our state-of-the-art service center is equipped to handle any repairs or maintenance your vehicle may need.
Our Mission
Our mission is to provide exceptional customer service, top-quality vehicles, and competitive pricing. We strive to build long-term relationships with our customers and to be the go-to dealership for all their vehicle needs. We're committed to making your car-buying experience easy, fun, and financially advantageous.
Why Choose Us
At JB Trucks N Stuff, we're dedicated to providing you with an exceptional car-buying experience. With our vast inventory, competitive pricing, and exceptional customer service, we're confident that you'll find the perfect vehicle for you. Come visit us today and see why we're the premier retailer of pre-owned vehicles in the London area.
Customer Experiences at JB Trucks
JB Trucks has a mix of customer experiences, ranging from positive to negative. Here is a detailed summary of the reviews.
Positive Feedback
- Professional and Friendly Service: Several customers appreciated the professional and friendly service they received from the staff at JB Trucks. For example, Edgar Wideman and Tyler Jeffrey mentioned that their salesmen were very friendly and professional to deal with.
- Good Trade-In Value: Tyler Jeffrey mentioned that he received a very good trade value for his car.
- Good Prices: Many customers were happy with the prices of the vehicles they purchased.
- Customer Service: Nicole Baker, Lorie Catto, and Shania Cassidy praised the customer service at JB Trucks.
Negative Feedback
- False Advertisements: Sarah Young found that the advertisements for the trucks were false, as the trucks were not 4x4 as claimed. Additionally, one truck was sold before she arrived to view it.
- Unprofessional Behavior: Sarah Young and Mr. Long Nose described the staff at JB Trucks as unprofessional. Sarah Young mentioned that no one was wearing masks, despite the ongoing pandemic, and the dealership looked like a scrap yard. Mr. Long Nose mentioned that the staff was unhelpful and did not stand by their promises.
- Lack of Communication: Sarah Young and Rafia Khan had issues with communication at JB Trucks. Sarah Young mentioned that the sales guys never called her back, and Rafia Khan said that the staff never delivered on time and did not stand by their promises.
- Warranty Issues: Mr. Long Nose and Rafia Khan had issues with the warranty of their vehicles. Mr. Long Nose mentioned that the truck had a problem with the engine just two days after purchase, and the staff did not help him. Rafia Khan mentioned that the staff would not deliver on time and made promises they did not keep.
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