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Your Comfort is Our Mission

Our Background

Established in June 2001, Steve and Sons Plumbing, Heating & Water Services Inc. has been proudly serving the residential, commercial, and industrial communities in Brockville, Prescott, Kemptville, Ottawa, and surrounding areas for over two decades. Our team of certified plumbers, heating experts, and experienced professionals are dedicated to providing exceptional service and comprehensive solutions to all your plumbing, heating, and excavation needs.

Our Mission

Our mission is to exceed customer expectations through innovative technology, exceptional service, and a commitment to safety and satisfaction. We prioritize clear communication, responsiveness, and personalized solutions tailored to each client's unique needs.

Plumbing

  • Comprehensive repair and maintenance of all types of plumbing systems and fixtures, from leaky taps to complex plumbing emergencies.
  • New installations, renovations, and rough-in services for kitchens, bathrooms, and other plumbing systems.
  • Drain cleaning, clearing, and locating services to prevent and remedy drain blockages.
  • High-pressure drain jetting for thorough cleaning and debris removal.

Heating

  • Comprehensive installation, maintenance, and repair of all types of heating systems, including boilers, furnaces, heat pumps, and fireplaces.
  • Expertise in various heating technologies such as oil burner furnaces, gas burners, and in-floor radiant heating systems.

Excavation

  • First-class excavation services for a variety of projects, including sewer and waterline replacements, trenching, foundation waterproofing, and weeping bed replacements.

Our Values

Our core values guide our actions and decision-making:

  • Customer Focus: We prioritize customer satisfaction through personalized service, responsiveness, and effective solutions.
  • Integrity: We uphold the highest ethical standards and maintain open communication with our clients.
  • Quality: We are committed to providing high-quality workmanship and materials.
  • Safety: We prioritize a safe and secure work environment for both our team and our clients.
  • Innovation: We embrace new technologies and methods to improve our services and efficiency.

Our Commitment

At Steve and Sons Plumbing, Heating & Water Services Inc., we are dedicated to becoming your trusted partner for all your plumbing, heating, and excavation needs. We strive to provide outstanding service, reliable solutions, and exceptional value to our valued clients.

Reviews
Positive: Most clients have rated Steve and Sons with 5 stars, praising their prompt service, professionalism, and expertise.
Negative: A few clients have experienced dissatisfaction, including a messy job site, lack of communication, and long waits for incomplete services.

About the Company and Services

Steve and Sons are a team of skilled plumbers who have been providing top-notch water system services to clients over the past four years. Their services include replacing lines in wells, installing new water heaters, fixing leaks, and more. The company is known for its fast and efficient service, as well as its professional and experienced team.

Positive Feedback

Most clients have rated Steve and Sons with 5 stars, praising their prompt service, professionalism, and expertise. Clients appreciate the team's ability to diagnose and fix issues quickly, often at a reasonable price. Many have expressed satisfaction with the company's work, stating that they will continue to use their services in the future.

Negative Feedback

However, there have been a few instances where clients have expressed dissatisfaction. One client experienced a messy job site and a lack of communication regarding what to do after the work was completed. Another client had to wait for several months for a fix that was never completed. Additionally, one client had a negative experience after a long wait for a service that was never provided.

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