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Our Company
HPG Mechanical is a family-owned and operated business with a rich history of providing top-notch plumbing and HVAC services to the Calgary area. Founded in 1971, we have been dedicated to delivering professional and courteous services to our customers. Our commitment to excellence has earned us a reputation as one of the most trusted and reliable mechanical services providers in the region. As a growing company, we pride ourselves on our ability to adapt to the changing needs of our customers, always staying one step ahead of the competition.
Our Services
At HPG Mechanical, we understand that every property is unique, which is why we offer a wide range of services to cater to the specific needs of our customers. Whether you're a homeowner, business owner, or property manager, we have the expertise and experience to provide top-quality solutions.
Plumbing
Our team of expert plumbers is trained to handle any plumbing problem, from leaky faucets to complex commercial installations. We work closely with our customers to understand their specific needs and provide tailored solutions to ensure their plumbing systems run smoothly and efficiently.
Heating & Gasfitting
With years of experience, our heating technicians are equipped to handle any heating problem, from furnace repairs to installations. We pride ourselves on our ability to quickly diagnose and resolve issues, ensuring our customers are back to their normal routine in no time.
HVAC
At HPG Mechanical, we provide comprehensive HVAC services, including installation, maintenance, and repair of residential and commercial systems. Our team of professionals is trained to work on all types of heating and cooling systems, ensuring our customers receive the best possible service.
Property Management
As property owners ourselves, we understand the importance of maintaining a well-run property. Our goal is to make property managers look good and find every way to make tenants and owners happy. We offer expert maintenance and service solutions to ensure our customers' properties remain safe, secure, and well-maintained.
Warranty and Guarantee
At HPG Mechanical, we stand behind the quality of our work, offering a 1-year warranty on labor and manufacturer's warranty on materials. We are committed to ensuring our customers are completely satisfied with our services, and we guarantee that any job done by us will meet the highest standards.
Our Commitment to the Community
HPG Mechanical is dedicated to giving back to the community, which is why we proudly support local organizations such as The Brenda Strafford Centre. This remarkable organization provides vital services to people who have experienced family violence, and we are proud to be a part of their efforts.
Overall Experience
The reviews for Hanks Plumbing and Gas Fitting are a mixed bag, with a range of ratings from 1 to 5 stars. Some customers had excellent experiences, while others were disappointed or even inflamed.
Positive Reviews
Many customers praised the professionalism, friendliness, and promptness of the staff. They mentioned specific technicians, such as Conor, Adam, Doug, Seth, Ben, and Kevin, who provided excellent service and took the time to explain issues and solutions. Some reviewers appreciated the company's honesty and integrity, with one mentioning that they had been using Hanks Plumbing for over 5 years without any issues.
Negative Reviews
Unfortunately, some customers had very negative experiences with Hanks Plumbing. One reviewer was unhappy with the estimated time and cost of the service, which they felt was excessive. Another reviewer was charged multiple hours for a 20-minute job, without being informed or allowed to approve the charges. In another instance, the plumber did not show up for an agreed-upon appointment and had to be rescheduled multiple times.
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