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Who We Are
The Alberta Hotel & Lodging Association (AHLA) is your trusted partner and advocate in building and sustaining a vibrant and successful tourism and hospitality industry in Alberta. For over 100 years, we have been connecting, supporting, and empowering hotels and lodging businesses across the province.
Our Mission
Our mission is to:
- Promote and strengthen the hospitality sector by advocating for policies, initiatives, and best practices.
- Support the growth and sustainability of the industry through advocacy, education, and networking opportunities.
- Empower and connect businesses through programs, resources, and partnerships.
Our Values
Everything we do at the AHLA aligns with these core values:
- Collaboration: We believe in working together to achieve shared success.
- Innovation: We embrace new ideas and technologies to enhance the industry.
- Integrity: We are committed to ethical conduct and transparency.
- Sustainability: We advocate for environmentally responsible practices.
- Advocacy: We champion the interests of the hospitality sector with governments and stakeholders.
Our Services
The AHLA offers a diverse range of programs and services to support members, including:
- Government Relations: Advocacy and lobbying efforts on key issues affecting the industry.
- Education & Training: Continuous learning opportunities and industry insights.
- Networking & Events: Connecting with colleagues and building valuable partnerships.
- Resources & Tools: Access to valuable information and data on industry trends.
- Compliance Support: Guidance and resources on regulatory compliance matters.
Our Impact
Through our work, we have made significant contributions to the Alberta tourism and hospitality industry, including:
- Developing and implementing leading industry standards.
- Advocating for increased funding and support for tourism infrastructure.
- Championing fair regulations and addressing industry challenges.
- Providing crucial resources and training opportunities for hospitality professionals.
Join Us
The AHLA is a dynamic and growing organization, and we welcome new members from all segments of the hospitality industry. Join us and connect with colleagues, access valuable resources, and contribute to the success of our industry in Alberta.
Overview
The reviews gathered here discuss various aspects of a hotel complaint service and a hospitality training institution. Opinions are divided, with some critics expressing frustration and others praising the service.
Lack of Effective Complaint Resolution
The first review, given 1 star by Mjd Services, expresses disappointment and frustration with the hotel complaint service. According to the review, the service cannot help with complaints against hotels and instead advocates for the hotels' interests. The reviewer feels that this is a problematic approach, as it allows hotels to engage in bad practices without fear of consequence.
Positive Experience with Hospitality Training
On the other hand, Shawn Nguyen's 5-star review praises the hospitality training institution. The reviewer, who works in the industry, recommends the institution for those seeking to improve their skills. The review highlights the professional trainers and good environment, suggesting that training is effective and well-organized.
Safety Concerns and Disappointment
Chris Loewen's 1-star review is a stark contrast to Shawn Nguyen's positive experience. The reviewer expresses disappointment and frustration with a specific driver who was speeding and ignored the safety precautions highlighted on the back of a van. The review seems unrelated to the main topic of hospitality training, but it highlights the importance of following safety guidelines and responsible behavior.
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