Business Details
50+ Years
experience
Trusted Insurance Services in Eastern Ontario
Founded in 1968, Rozon Insurance has grown from a one-person operation to a team of over 40 local professionals serving clients across Ontario. Our brokers prioritize personalized service, taking time to understand individual needs and recommend tailored coverage solutions. With a 96% customer satisfaction rate and partnerships with major carriers, we ensure competitive pricing and comprehensive protection for homes, vehicles, farms, and businesses.Our dedicated in-house claims specialists streamline the process, while our commitment to community engagement reflects our values. As a second-generation family-run business, we combine decades of industry expertise with a client-first approach to deliver reliable, transparent insurance solutions.
Services
Auto Insurance
Home Insurance
Business Insurance
Farm Insurance
Cottage Insurance
Recreational Vehicle Insurance
Details
- Year established: 1968
Highlights and features
- We have over 40 local insurance professionals with decades of combined experience.
- Our 96% customer satisfaction rate reflects our commitment to personalized service.
- Dedicated in-house claims specialists streamline the post-incident process.
- Access to major carriers ensures competitive pricing and comprehensive coverage options.
- Second-generation family ownership combines tradition with modern insurance expertise.
What people say
Superb service
Great coverage
Saved a bundle
Compassion and kindness
Constantly saving dollars
Services
Auto Insurance
We simplify auto insurance by offering mandatory and optional coverage options tailored to individual needs. Our brokers help clients navigate liability, accident benefits, collision, and comprehensive policies while providing cost-saving endorsements like accident forgiveness. With access to multiple carriers, we ensure competitive rates and personalized support during claims.
Home Insurance
Our home insurance solutions protect against risks like fire, theft, and natural disasters while covering personal liability and additional living expenses. Brokers assess individual needs to recommend appropriate coverage for homes, condos, or apartments, ensuring clients understand policy details and limitations for high-value items.
Business Insurance
We provide customized commercial insurance packages for Ontario and Quebec businesses, including property protection, liability coverage, and fleet vehicle policies. Our brokers help clients evaluate risks and implement solutions that safeguard assets while offering specialized support for home-based businesses and unique industry requirements.
Farm Insurance
Our farm insurance addresses the unique needs of commercial and hobby farms through building coverage, equipment protection, and business interruption policies. We offer specialized liability insurance for public-facing operations and mortality coverage for livestock, ensuring comprehensive protection against weather events, theft, and other risks.
Cottage Insurance
We provide tailored insurance for Ontario cottage owners and Quebec properties, considering seasonal usage and remote location challenges. Policies cover reconstruction costs, vandalism, water damage, and recreational equipment while offering flexible options for year-round or seasonal accessibility.
People
Todd Rozon
Owner & President
Second-generation leader with a Chartered Insurance Professional designation. Holds a degree from Bishop's University and maintains community involvement through hospital and minor hockey associations. Manages operations from the Lancaster office.
Ian Gillespie
Chief Operating Officer
Former Xerox Canada finance executive with 20+ years of corporate experience. Joined Rozon in 2020 and oversees Cornwall and Lancaster operations. Focuses on process optimization and community engagement initiatives.
Laurie Filion
Commercial Lines Manager
Longtime employee recently promoted to manage commercial insurance operations. Specializes in process automation and team development while maintaining expertise in insurance protocols and client service standards.
Lori McAleer
Personal Lines Manager
Over 20 years of insurance experience with a focus on client service standards. Former instructor at John Abbott College, teaching insurance fundamentals. Manages personal lines team and complex client cases from the Lancaster office.
Questions
What insurance types does Rozon offer?
We provide auto, home, business, farm, cottage, and recreational vehicle insurance with specialized coverage options for unique needs.
How do I report a claim?
Report claims online through our mobile app or contact our Lancaster office directly at 613-347-7600 during business hours.
Do you offer 24/7 customer support?
Our offices operate Monday-Friday 8:30 AM-4:30 PM but provide emergency roadside assistance through policy endorsements.
Can I access policy documents online?
Yes, our mobile app allows 24/7 access to policy information, ID cards, and document downloads for active clients.
How are insurance rates determined?
Rates consider individual risk factors, coverage requirements, and carrier-specific underwriting criteria. Our brokers compare multiple options to find competitive pricing.
What areas do you serve?
Primarily Eastern Ontario, with clients across Ontario and Quebec for specific insurance products like cottage coverage.
